The Performance Availability report displays counts and values for open, held, sold, unpaid and complimentary seats by price zone for selected performances within a given series. Seats sold with a zero net value are considered complimentary. Values for open, held and total capacity are projected and calculated using the price set on the performance pricing model. For more information, refer to Setting Performance Pricing.
If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'. If the pricing from the price chart includes taxes, then taxes are included in this report's projected values. You can filter the performances included in this report by performance code or date.
This report can provide you with useful information on year-to-date sales for performances as part of the daily sales report processing. You can also use this report to provide show producers and executive members with sales and held ticket information.
Performance Availability Report Criteria
The following table describes this report’s criteria:
Criteria |
Description |
Venue |
Enables you to filter the report by one or more venue selections.
To select more than one venue, hold CTRL or SHIFT while making your selections. |
Series |
Enables you to filter the report by the selected series.
Enter the series name or click to search for the series. For more information, refer to The Find Series Dialog Box. |
Performances From |
Enables you to filter for those performances that occur on or after the date entered.
The application will ignore your entry if you do not enter a value for 'Performances To' date.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times. |
Performances To |
Enables you to filter for those performances that occur on or before the date entered.
The application will ignore your entry if you do not enter a value for 'Performances From' date.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times. |
Performance Code |
Enables you to filter the report by a specific performance.
Enter the performance code or click to search for the performance. For more information, refer to The Find Performances Dialog Box. |
Include Open Holds |
Enables you to choose whether or not to include open holds in the report.
Open holds are tickets that are not on hold:
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Blank: Leaving the field blank will return all sold tickets.
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Always: Filters for all sold tickets that were not on a hold.
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Never: Filters for all sold tickets that were on a hold.
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Hold Type |
Enables you to filter the report by the selected hold types.
To select more than one hold type, hold CTRL or SHIFT while making your selections.
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Information
If you select a hold type and still want the report to show sold tickets that were not on a hold, you must select Always from the 'Include Open Holds' dropdown. |
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Report Output By |
Enables you to display totals by:
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Performance: Groups the report by performance code.
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Performance Description: Groups the report by performances with the same performance description. These projected totals are based on the default price type. If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'
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Performance Availability Report Output
The following image illustrates a sample report.

Performance Availability Results (Output By Performance)
The following table describes the report’s output:
Column |
Description |
Open |
The total number of unsold seats and the projected value of those seats. Projected values are calculated using the highest price from the performance’s default pricing model. If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'. If the pricing from the price chart includes taxes, then taxes are included in this report's projected values. |
Held |
The total number of seats on hold and the projected value of those seats. Projected values are calculated using the highest price from the performance’s default pricing model. If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'. If the pricing from the price chart includes taxes, then taxes are included in this report's projected values. |
On Offer |
The total number of seats that are currently on offer and the projected value of those seats. Projected values are calculated using the highest price from the performance’s default pricing model. If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'. If the pricing from the price chart includes taxes, then taxes are included in this report's projected values. |
Paid |
The total number of seats purchased and fully allocated, and the net value of those seats (excluding taxes and service charges). |
Unpaid |
The total number of sold seats with an outstanding balance and the net value of those seats (excluding taxes and service charges and any partial payments). |
Comps. |
The total number of complimentary seats sold. Complimentary seats are those seats sold with a zero total value. |
Capacity |
The total seat count of the performance or series and the total projected value of the performance based on a sum of open, held, paid, unpaid, and complimentary seats (does not include seats removed from inventory). Projected values are calculated using the highest price from the performance’s default pricing model. If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'. If the pricing from the price chart includes taxes, then taxes are included in this report's projected values. |
Total |
A sum of the values in the report. |
% Capacity |
The percentage of seats open, held, paid, unpaid and complimentary (calculated against the total capacity). |
Projected Net Value |
Projected values are calculated using the highest price from the performance’s default pricing model. If there is no default price model, the 'Projected Value' will be calculated as the total 'Paid' plus the total 'Unpaid'. |
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Information
Seats sold at zero value (e.g. $0.00) are shown in the 'Comps' column, but are not included in the 'Paid' or 'Unpaid' columns. |
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Information
If a seat with a hold is sold, and the hold is still on the seat, the seat will appear in either the 'Paid' or 'Unpaid' columns, depending on its paid status. It will no longer appear in the 'Held' column. |