• Correspondence Messages Pages
  • Correspondence Messages-Search Page
  • Correspondence Messages-Basic Page
  • Correspondence Messages-Build Page
  • Correspondence Messages-Schedule Page
  • Correspondence Messages-Preview Page
• Sending Messages
  • Creating a Message
  • Building the Content of a Message
  • Using the Rich Text Editor to Create the Content of a Message
    • Rich Text Formats and Operations for Messages
    • Selecting and Using a Template for a Message
    • Copying Selected Text from Microsoft Word Documents into a Message
    • Searching for Text in a Message
    • Finding and Replacing Text in a Message
    • Creating a Link in a Message
    • Creating and Using an Anchor in a Message
    • Creating an Email Link in a Message
    • Inserting an Image in a Message
      • Inserting an Image from your Computer in a Message
      • Inserting an Image from the Internet in a Message
    • Editing an Image in a Message
    • Inserting a File in a Message
    • Inserting a Table in a Message
    • Editing a Table in a Message
    • Inserting a Horizontal Line in a Message
    • Inserting an Emoticon in a Message
    • Inserting a Special Character in a Message
    • Inserting a Page Break in a Message
    • Customizing the Message Text Appearance
    • Viewing the Message in Full Screen
  • Using the Source Editor to Create the Content of a Message
    • HTML Restrictions Within Messages
  • Building Links to Performances, Bundles, Articles and Miscellaneous Items in a Message
    • Linking to a Performance in a Message
    • Linking to a Bundle in a Message
    • Linking to an Article in a Message
    • Linking to a Miscellaneous Item in a Message
    • Linking to a Gift in a Message
    • Referrer Codes
  • Inserting Tags into a Message
  • Previewing a Message
  • Testing and Scheduling Messages
    • Permission and Content Requirements for Scheduling Message
    • Sending a Test Message
    • Scheduling a Message
  • Modifying a Message
  • Copying a Message
  • Deleting a Message

Caution If the Internal message is deleted, it will be removed from the Message Centre.

Once a message is saved, you can remove the message if necessary.

To delete an existing message, complete the following:

1. Open the Correspondence application from the AudienceView Desktop.
2. Select the Messages tab.
3. The Messages|Search page appears.
4. Search for and select the message that you want to delete. For more information, refer to the Correspondence Messages-Search Page and Performing Searches.
5. Click 'Delete'.
   A window prompts you to confirm the deletion of the message.
6. Click 'OK'.
   A window confirms that the application deleted the message.
7. Click 'OK'.