• Correspondence Messages Pages
  • Correspondence Messages-Search Page
  • Correspondence Messages-Basic Page
  • Correspondence Messages-Build Page
  • Correspondence Messages-Schedule Page
  • Correspondence Messages-Preview Page
• Sending Messages
  • Creating a Message
  • Building the Content of a Message
  • Using the Rich Text Editor to Create the Content of a Message
    • Rich Text Formats and Operations for Messages
    • Selecting and Using a Template for a Message
    • Copying Selected Text from Microsoft Word Documents into a Message
    • Searching for Text in a Message
    • Finding and Replacing Text in a Message
    • Creating a Link in a Message
    • Creating and Using an Anchor in a Message
    • Creating an Email Link in a Message
    • Inserting an Image in a Message
      • Inserting an Image from your Computer in a Message
      • Inserting an Image from the Internet in a Message
    • Editing an Image in a Message
    • Inserting a File in a Message
    • Inserting a Table in a Message
    • Editing a Table in a Message
    • Inserting a Horizontal Line in a Message
    • Inserting an Emoticon in a Message
    • Inserting a Special Character in a Message
    • Inserting a Page Break in a Message
    • Customizing the Message Text Appearance
    • Viewing the Message in Full Screen
  • Using the Source Editor to Create the Content of a Message
    • HTML Restrictions Within Messages
  • Building Links to Performances, Bundles, Articles and Miscellaneous Items in a Message
    • Linking to a Performance in a Message
    • Linking to a Bundle in a Message
    • Linking to an Article in a Message
    • Linking to a Miscellaneous Item in a Message
    • Linking to a Gift in a Message
    • Referrer Codes
  • Inserting Tags into a Message
  • Previewing a Message
  • Testing and Scheduling Messages
    • Permission and Content Requirements for Scheduling Message
    • Sending a Test Message
    • Scheduling a Message
  • Modifying a Message
  • Copying a Message
  • Deleting a Message

Your message is able to be formatted using the Rich Text editor provided with AudienceView. The editor allows you perform the standard editing functions as in most word processors, format text using different text formats, styles, fonts, and sizes. You are also able to insert hyperlinks to other websites and specialty characters.

To build the content of your message using the Rich Text editor:

1. Open the Correspondence application from the AudienceView Desktop.
2. Select the Messages tab.
   The Messages|Search page appears.
3. Search for and select the message that you want to work with. For more information, refer to the Correspondence Messages-Search Page and Performing Searches.
   The Messages|Basic page appears.
4. If you have not previously created the desired message, create the basic information for the message. For more information, refer to Creating a Message.
5. Ensure that the 'Source' button is not selected.  Selecting the 'Source' button activates the source code view of the message and will not allow you to use the Rich Text editor. For more information, refer to Using the Source Editor to Create the Content of a Message.
6. To format text in the message, you may either:
   1. Select existing text and click the desired format
      OR
   2. Select the desired text format and enter the message text. For more information, refer to Rich Text Formats and Operations for Messages and the sections listed below.
7. Once you have entered in the desired formatted text, either:
   1. Click 'Update Details' for previously saved messages
      OR
   2. Click 'Create' for messages that have not been previously saved.
      The message is saved.

The following sections describe how to work with and create messages in more detail:

• Rich Text Formats and Operations for Messages: Describes the various buttons and functions that can be used to create a message using the rich text editor.
• Selecting and Using a Template for a Message: Describes how to use a template to create a message.
• Copying Selected Text from Microsoft Word Documents into a Message: Describes how to copy text from a Word document into a message.
• Searching for Text in a Message: Describes how to serach for text within a message.
• Finding and Replacing Text in a Message: Describes how to use the Find and Replace functionality within a message.
• Creating a Link in a Message: Describes how to create a hyperlink within a message.
• Creating and Using an Anchor in a Message: Describes how to create and use anchors within a message.
• Creating an Email Link in a Message: Describes how to create a link to an email address within a message.
• Inserting an Image in a Message: Describes the ways in which an image can be inserted into a message.
  • Inserting an Image from your Computer in a Message: Describes how to insert an image that has been saved on your computer.
    • Creating Subfolders and Directories for a Message: Describes how to create subfolders/directories to store and organize images uploaded from your computer.
    • Changing AudienceView Content Storage Settings for a Message: Describes how to change the sort and display options.
  • Inserting an Image from the Internet in a Message: Describes how to insert images from the internet.
• Editing an Image in a Message: Describes how to edit an image within a message.
• Inserting a File in a Message: Describes how to insert a file within a message.
• Inserting a Table in a Message: Describes how to insert a table within a message.
• Editing a Table in a Message: Describes how to edit a table within a message.
• Inserting a Horizontal Line in a Message: Describes how to insert a horizontal line to separate sections of a message.
• Inserting an Emoticon in a Message: Describes how to insert emoticons in a message.
• Inserting a Special Character in a Message: Describes how to insert special characters in a message
• Inserting a Page Break in a Message: Describes how to insert a page break (for printing purposes) within a message.
• Customizing the Message Text Appearance: Describes how to customize the appearance of text within a message.
• Viewing the Message in Full Screen: Describes how to preview the message in full screen.