AudienceView Connect

Assigning Subsystem Permissions to a Group

Once a group has been created, it must be assigned permissions to define what actions the group can perform within AudienceView. Permissions can be defined for each AudienceView’s subsystem. AudienceView has two types of subsystems:

  • BO Subsystems: Refers to Business Objects and encompasses all actions other than searching for records.
  • CO Subsystems: Refers to Collection Objects which are used to search for records.
Information
If you want a ticket seller to be able to run the Customer Biography report from Customer Services application Customer|Basic page, give the group all of the permissions and use the content to prevent the group from accessing the Business Intelligence and Reports application.

For each subsystem you can specify what actions the group can perform. Keep in mind that giving access to an activity may also rely on access to another activity. For example, if you enable a group to modify an item, you should also enable the group to search for the item.

To define permissions for an existing group, complete the following:

  1. Open the Application Security application from the AudienceView Desktop.
  2. Select the Groups tab.
    The Groups|Search page appears.
  3. Search for and select the group that you want to work with. For more information, refer to the Application Security - Group|Search Page and Performing Searches.
    The Groups|Basic page appears.
  4. Select the Permissions tab.
    The Groups|Permissions page appears.
  5. Select the subsystem that you want to work with from the list on the left side of the page.
    Information
    Some of the actions that permissions can be given for are not currently exposed in the user interface. For example, for the TSserviceChargeBO you can give the action Save Copy. However, this action is not available on the UI.

    The Actions section appears on the right side of the page. This list displays all of the available actions that can be performed for that subsystem. Select the action(s) from the Actions list that you want to grant to the group. Those actions that you select will be enabled.
    If you selected an action in error, hold down CTRL and click the action that you want to remove.

  6. Add any filtering for the subsystem. For more information, refer to Applying a Group Filter to a Subsystem.
  7. For each subsystem you want to work with, repeat the proecess from Step 5.
  8. Click 'Apply'.
    A window confirms that the application updated the group.
  9. Click 'OK'.

Assigning Permissions to BO and CO Subsystems Example

The following table illustrates example permissions for a group. With these permissions the group will be able to:

  • Create, view the details of, and delete customer records.
  • Search for customer records.
Field Value
Subsystem TScustomerBO
Actions addCustomer
deleteCustomer
loadCustomer
Subsystem TScustomerCO
Actions load (to load the default search)
search (to perform search)