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TenderRetail

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To access the TenderRetail payment gateways, navigate to the Registry application System::Configuration::Payment Gateways node.

Information
For those gateways that support multiple types of payments (e.g. Credit or Debit), add a new 'Key' to the Payment Gateways list in the format of PaymentGateway::PaymentType (e.g. TenderRetail::Credit). For more information, refer to General Configuration - Lists.
Field Description
AVS Results Accepted (Amex, JCB) Available in AudienceView 6.8.14 HotFix 2
Default: Y,U,S,M,W
AVS Results Accepted (Discover) Available in AudienceView 6.8.14 HotFix 2
Default: X,A,W,S,G
AVS Results Accepted (MasterCard) Available in AudienceView 6.8.14 HotFix 2
Default: S,U,W,X,Y
AVS Results Accepted (Visa) Available in AudienceView 6.8.14 HotFix 2
Default: D,G,I,M,S,U,W,X,Y
AVS Results Rejected (Amex, JCB) Available in AudienceView 6.8.14 HotFix 2
Default: N,A,Z,R,L,O,K,D,E,F
AVS Results Rejected (Discover) Available in AudienceView 6.8.14 HotFix 2
Default: Y,T,Z,N,U
AVS Results Rejected (MasterCard) Available in AudienceView 6.8.14 HotFix 2
Default: A,N,R,Z
AVS Results Rejected (Visa) Available in AudienceView 6.8.14 HotFix 2
Default: A,B,C,N,P,R,Z
Enable AVS (Moneris Only) Available in AudienceView 6.8.14 HotFix 2
Default: No
Turns on AVS for Moneris.
Information
Contact your Moneris representative before enabling AVS.
PIN Pad timeout Available as of AudienceView 6.8.7.
This parameter sets the value for the socket receive timeout when PIN pads are used. It is set to 120 (seconds), by default.
hostname Name or IP of the computer running the Tender Retail software (Merchant Connect Multi).
hostport Port number of the computer running the Tender Retail software (Merchant Connect Multi).
library_path Absolute path to respective AudienceView payment gateway DLL.
log_file Absolute path to a file on the local server where payment processing data is saved. Include the file name in the path. If the file does not exist, it will automatically be created.
process_details For those gateways that support multiple types of payments, this field identifies the type of payment (e.g. Credit or Debit).
process_strategy Identifies how the payment is to be processed:
  • External: Process payment external third party.
    This is the only valid option for this payment gateway.
  • Account: Process payments as an AudienceView internal account.
  • Gift Card: Process payment as an AudienceView gift certificate.
  • Gift Certificate: Process payment as an AudienceView gift certificate.
rotate_log_file Y: a new log file will be created each day, with the creation date included as part of its name.
N: a single log file is used.
It is recommended that you use log rotation, as the log file is locked while the application is running and cannot be moved or deleted.
terminal_allocation Queued: Requires AudienceView to queue the requests to the terminals.
Round Robin: Gateway can queue the requests on its terminals.
terminal_required All: Requires terminal for all transactions (swiped and keyed).
For more information on configuring terminals, refer to Terminals and Configuring Payment Terminals.
timeout TCP/IP timeout, in seconds.
verbose_log Y: log file contains detailed information.
N: log file contains summary information.

Moneris AVS Codes

The following is a list of AVS response codes from MasterCard:
  • A: Address matches, postal code does not. 
  • N: Neither address nor postal code match. 
  • R: Retry; system unable to process.
  • S: AVS not currently supported.
  • U: No data from issuer/authorization system.
  • W: For US addresses, nine-digit postal code and addresses matches; for addresses outside the US, postal code matches, address does not.
  • X: For US addresses, nine-digit postal code and addresses matches; for addresses outside the US, postal code and address match.
  • Y: For US addresses, five-digit postal code and address matches.
  • Z: For US addresses, five-digit postal code matches, address does not.
​
The following is a list of AVS response codes from Amex or JCB transactions:
  • Y: Billing address and postal code both match
  • N: Billing address and postal code do not match
  • A: Billing address matches, postal code does not
  • Z:  Postal code matches, billing address does not
  • U: Information is unavailable
  • S: AVS not currently supported
  • R: System unavailable; retry
  • L: CM name and postal code match
  • M: CM name, billing address, and postal code match
  • O: CM name and billing address match
  • K: CM name matches
  • D: CM name incorrect, postal code matches
  • E: CM name incorrect, billing address and postal code match
  • F: CM name incorrect, billing address matches
  • W: CM name, billing address, and postal code are all correct

The following is a list of AVS response codes from Visa:
  • A: The street address matches but the postal/ZIP code does not, or the request does not include the postal/ZIP code.
  • B: Street address matches, but postal code not verified due to incompatible formats. (Acquirer sent both street address and postal code.)
  • C: Street address and postal code not verified due to incompatible formats. (Acquirer sent both street address and postal code.)
  • D: Street address and postal code match.
  • G: Address information not verified for international transaction.
  • I: Address information not verified.
  • M: Street address and postal code match.
  • N: No match. Acquirer sent postal/ZIP code only, or street address only, or both postal code and street address.
  • P: Postal code match. Acquirer sent both postal code and street address, but street address was not verified due to incompatible formats.
  • R: Retry; system was unavailable or timed out. Issuer ordinarily performs its own AVS but was unavailable. Available for US issuers only.
  • S: Not applicable. If present, replaced with G (for international) or U (for domestic) by V.I.P. Available for U.S. Issuers only.
  • U: Address not verified for domestic transaction. Visa check failed because: no AVS information was available on record; issuer is not an AVS participant; or AVS data was resent in the request but issuer did not return an AVS result.
  • W: Not applicable. If present, replaced with Z by VIP. Available for US issuers only.
  • X: Not applicable. If present, replaced with Y by VIP. Available for US issuers only.
  • Y: Street address and postal code match.
  • Z: Postal/ZIP matches, but street address does not match, or was not included in request.