AudienceView Connect
AudienceView Documentation

Linking to a Performance in an Article

You can create links in an article to specific on-sale performances. When users click on the link, they will be directed to online sales page for that particular performance.

To build a link to a performance in an article, complete the following:

  1. Open the Content Management application from the AudienceView Desktop.
  2. Select the Articles Tab.
    The Articles|Search page appears.
  3. Search for and select the article that you want to work with. For more information, refer to the Content Management - Articles|Search Page and Performing Searches.
    The Articles|Basic pages appears.
  4. Select the Text tab.
    The Articles|Text page appears.
  5. Ensure that the 'Source' button is not selected. Selecting the 'Source' button activates the source code view of the article and will not allow you to use the Rich Text editor.
    For more information, refer to Using the Source Editor to Create the Content of an Article.
  6. Enter the article text for the link (e.g. 'Click HERE for tickets').
  7. Highlight the text that you want to build the performance link upon (e.g. 'HERE' in 'Click HERE for tickets').
    If no text is selected, the link will be created using the selected performance name. The link will be inserted at the position of the cursor.
  8. Click 'Build Link' and select Performance.
    The Find Performances dialog box appears.
  9. Search for and select the performance that you want to link to. For more information, refer to The Find Performances Dialog Box or Performing Searches.
    A code for a link to the selected performance appears in the 'Link' and 'Link Tag' fields.
  10. Optionally, select a value to categorize the link that you are embedding in the article from the 'Link Name' dropdown.
    Entries available from the 'Link Name' dropdown are defined in the Link Name list.
    For more information, refer to Configuring Lists.
    For example, you could insert a 'Link Name' of Electronic to any links that are related to electronic music performances. Then you can create a Correspondence BI query using the Response Link Name criteria or a Customer BI query using the Correspondence Response Link Name criteria to target customers who clicked on an Electronic link. For more information, refer to Business Intelligence and Reports Business Intelligence.
  11. If you want to use the article/link only for AudienceView Online, click 'Insert Link'.
    The performance link is inserted.
  12. If you want use the article/link in the AudienceView Desktop and online, then click 'Insert Link Tag'.
    The performance link tag is inserted.
  13. For every performance link that you want to add, repeat the process from Step 6.
  14. Click 'Apply'
    A window confirms that the application updated the article.
  15. Click 'OK'.
If you are using alternate site branding, apply the site brand to the inserted link. For more information, refer to Applying a Brand to a Site.