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Credit Card Transaction Summary Report

Information
This report was deprecated in AudienceView 6.8.11. It was replaced with the Payment Gateway Transaction Summary Report.

The Credit Card Transaction Summary report totals all credit card transactions for a specified time period and displays results by credit card type. Credit card transactions include sales, refunds, pre-authorizations, declines and failures that made it to the external payment gateway. It does not report on cancelled transactions, which are not communicated to the external gateway.

Caution
If a credit card transaction was cancelled, the original credit card payment will still appear on the report and the cancelled payment will not. This is because cancelled transactions are not communicated to the external gateway.

You can use this report to examine credit card transactions (e.g. sales, refunds, voids, pre-authorizations) and help reconcile credit card payments and deposits with your payment processor.

Credit Card Transaction Report Criteria

The following table describes this report’s criteria:

Criteria Description
Transaction Date Format Specifies the date to use for the report:
  • Date Range
  • Previous 7 Days – This does not include today.
  • Today
  • Yesterday

    This is the date that the credit card transaction took place.
Transactions From If you are entering a date range, this is the date from which data will be included in the report. This date is inclusive where the starting time will be 0:00:00 on the selected date.
Any value entered into this field will only apply if Date Range is used.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.
Transactions To If you are entering a date range, this is the date to which data will be included in the report. This date is inclusive where the end time will be up to 23:59:59 on the selected date.
Any value entered into this field will only apply if Date Range is used.
Enter a date or relative date into the field or click or to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.

Credit Card Transaction Report Output

The following image illustrates a sample report.

The following table describes the report’s output:

Column Description
Sales The number of sales by credit card type and the total dollar amount for those sales.
Refunds The number of refunds by credit card type and the total dollar amount refunded.
Voids The number of voided sales and refunds and the total dollar amount voided.
Total A sum of the total sales, refunds, and voids.
Declines The number of declined transactions by credit card type. For example, insufficient funds would result in a decline. This total reflects all transaction attempts that were declined.
Declines and failures are not included in the Total column.
Failures The number of failed transactions by credit card type. For example, a system error would result in a failure. This total reflects all transaction attempts that failed.
Declines and failures are not included in the Total column.
AUTHS The number of pre-authorizations by credit card type. A pre-authorization is an amount held on a credit card but not actually processed as a sale.
Voids (Auths) The number of voided pre-authorizations.
Total The sum of the total pre-authorizations and voided pre-authorizations.