AudienceView Connect
AudienceView Documentation

Unallocated Payment Details Report

The Unallocated Payment Details report displays unallocated payments for a given date range by order number. This report enables you to view the details behind the unallocated amount on the End of Day Summary report. You can use this report to easily identify the orders with unallocated payments and help with your daily reconciliation. For more information, refer to Payment Allocations.

Information
If you are comparing this report to the End of Day Summary report, you should use the same date range.

Unallocated Payment Details Report Criteria

The following table describes this report’s criteria:

Criteria Description
Payment Method Enables you to filter for unallocated payments based on the payment method.
To select more than one payment method, hold CTRL or SHIFT while making your selections.
Unallocated Date Format Specifies the date to use for the report:
  • Date Range
  • Previous 7 Days - This does not include today.
  • Today
  • Yesterday

    This is the date that the unallocated payment (e.g. an overpayment) was made
Unallocated From If you are entering a date range, this is the date from which data will be included in the report. This date is inclusive where the starting time will be 0:00:00 on the selected date.
Any value entered into this field will only apply if Date Range is used.
Enter a date or relative date into the field or click  or  to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.
Unallocated To If you are entering a date range, this is the date to which data will be included in the report. This date is inclusive where the end time will be up to 23:59:59 on the selected date.
Any value entered into this field will only apply if Date Range is used.
Enter a date or relative date into the field or click  or  to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.
Show Detail? This field is available as of AudienceView 6.8.7.
Enables you to view detailed unallocated payment information:
  • Yes: Payments where the sum of the allocation and de-allocation are equal to zero are displayed.
  • No: Payments where the sum of the allocation and de-allocation are equal to zero are not displayed.

Advanced Section

The following criteria is available in the advanced section:

Criteria Description
User Role Enables you to filter by the selected user roles.
This is the user who last updated the order.
To select more than one user role, hold CTRL or SHIFT while making your selections.
User Role Group Enables you to filter by the selected user role groups.
This is the user who last updated the order.
To select more than one user role group, hold CTRL or SHIFT while making your selections.

Unallocated Payment Details Report Output

The following image illustrates a sample report.

The following table describes the report’s output:

Column Description
Order Number Unique identifier for an unbalanced order. To view details pertaining to this order, click the Order Number.
Links do not function in email or download versions of this report.
Unallocated Date The date and time the payment became unallocated.
Payment Method The payment method associated with the unallocated payment.
Unallocated Amount The amount that is unallocated. A negative amount indicates that the payment has been allocated.