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AudienceView Documentation

AudienceView 6.8.11 New Features and Enhancements

Security Improvements

Issue Solution ID
Update OpenSSL library to version 1.0.2d This has been implemented in AudienceView 6.8.11.
OpenSSL has been updated to version 1.0.2.d.
 
The OpenSSL Project is a collaborative effort to develop a robust, commercial-grade, full-featured, and Open Source toolkit implementing the Transport Layer Security (TLS) and Secure Sockets Layer (SSL) protocols as well as a full-strength general purpose cryptography library.
 
AVD-10975
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Desktop Improvements

Issue Solution ID
Add 'Decline' and 'Close' buttons to the Customer Services application Offer|Summary page. This has been implemented in AudienceView 6.8.11.
In the Customer Services application Offer|Summary page, it is no longer possible to change an offer status by changing the values in the 'Status' dropdown. New 'Close' and 'Decline' buttons have been added next to the read-only status.
This change was made to prevent users from changing the offer status in error.
For more information, refer to Customer Services - Offers|Summary Page.
AVD-10655
Improve the Best Available logic for large seat requests that spread over multiple rows. This has been implemented in AudienceView 6.8.11.
The 'Best Available Max Seats per Row' field has been added to the Application Security application Roles|Basic page. It defines the maximum number of seats that will be allowed per row when using best available.

For example, if this value is 5 and an Online user requests 24 seats, best available will return four rows of five seats and one row of four seats.

If this field is empty best available returns all of the seats in single row.

Desktop users can override this value using the Customer Services application Seats|Best Available page's 'Number of Rows' field.
AVD-10972
Warn users that admissions should not have more than six gates configured (Venue Configuration application Venue|Gates and Performance|Gates pages). This has been implemented in AudienceView 6.8.11.
A message appears on the Venue Configuration application Venue|Gates and Perfromance|Gates pages when users add a gate, informing them that no more than six should be configured.
AVD-11176
Add the TSsearchBO object. This has been implemented in AudienceView 6.8.11.
The TSsearchBO is a new Business Object which can be seen as a generalization of the Collection Objects. It allows for execution of searches and data extraction in a more generalized and configurable way.
It has been introduced as part of the move to eliminate the existent COs. As of now, it can only be executed against the following entities: User and Schedule Tasks.
Several permission were added to the TSsearchBO on the Application Security application Groups|Permissions page.
For more information, refer to TSsearchBO (AudienceView 6.8.11).
AVD-11513
AVD-11547
AVD-11635
AVD-11367
AVD-11638

Online Improvements

 

Issue Solution ID
Update the shoppingCart.asp layout to improve alignment of the information. This has been implemented in AudienceView 6.8.11.
The shoppingCart.asp layout was improved.
AVD-8125
Improve the Optional Service Charge work flow This has been implemented in AudienceView 6.8.11.
With the aim of improving the conversion rate of Booking Protect and any other optional service charges, the optionalCharge.asp page is no longer a pop-up. Charges with the Opt-Out 'Policy' configured will be shown as a separate section on loginDelivery.asp page as radio buttons. Charges with the Opt-In 'Policy' configured will be shown as a dedicated page (optionalCharge.asp) directly before Billing Info as buttons.
AVD-11614

Business Intelligence and Reports Enhancements

Feature Description ID
Add scheduled BI object. This has been implemented in AudienceView 6.8.11.
The schedule BI object has been added to Business Intelligence, allowing you to report on scheduled items.
AVD-5056
Create PDF, HTML, CSV, XML extract templates for BIs in the new reporting infrastructure, and allow the extract templates to be styled. This has been implemented in AudienceView 6.8.11.

BIs are now extracted using the same infrastructure as the converted reports. Four new Business Intelligence extract templates have been created, and should be used when using BI:

  • Business Intelligence AVDOC Report Extract: Return results in AVDOC. This template is suitable for emailing.
  • Business Intelligence CSV Report Extract: Return results in CSV (comma separated values) template. This template is suitable for use in spreadsheets and for importing into another system.
  • Business Intelligence HTML Report Extract: Return results in HTML.
  • Business Intelligence XML Report Extract: Return results in XML (extensible markup language) template. This template is suitable for importing into another system.
For more information, refer to Business Intelligence and Reports - Business Intelligence|Results Page
The configurable styles that can be applied to reports are now applied to BI extracts as well. For more information, refer to Configuring Report (AudienceView 6.8.8) and BI (AudienceView 6.8.11)
AVD-8665
Convert the Movement report from XSL to JavaScript, and other improvements. This has been implemented in AudienceView 6.8.11.
The Movement report has been converted to JavaScript.
The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Movement node.
The issue where headings were not being displayed correctly (AVD-4141) has subsequently been corrected.
AVD-9501
Convert the Hold Type Range report from XSL to JavaScript, and other improvements. This has been implemented in AudienceView 6.8.11.
The Hold Type Range report has been converted to JavaScript.
The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Hold Type Range node.
The following fixes were also made:
  • AVD-2690: Hold Type Range Report treats gaps in a row as the end of a range.
  • AVD-2790: Hold Type Range report intermingles sections if section names contain the same first five characters but the total characters exceeds five.
  • AVD-4158: Hold Type Range report is not grouping by price zone correctly
  • AVD-4259: Hold Type Range report returns the incorrect count when there is no 'Row'.
  • AVD-8920: Hold Type Range report does not return sold holds.
AVD-9546
Add a Response Create Date criterion to the Article BI object. This has been implemented in AudienceView 6.8.11.
The Response Create Date criterion to the Article BI object to provide the time and date for each form response submitted.
AVD-11094
Add user BI object. This has been implemented in AudienceView 6.8.11.
The user BI object has been added to Business Intelligence, allowing you to report on users in the system.
AVD-11310
Convert the Daily Payment Summary report from XSL to JavaScript. This has been implemented in AudienceView 6.8.11.
The Daily Payment Summary report has been converted to JavaScript.
The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Daily Payment Summary node.
AVD-11165
Remove the Side Totals and Sub and Side-Totals 'Srt/Grp/Tot' options on the Business Intelligence and Reports application Business Intelligence|Results page. This has been implemented in AudienceView 6.8.11.
The Side Totals and Sub and Side Totals options have been removed from the Business Intelligence and Reports application Business Intelligence|Results page's 'Srt/Grp/Tot' dropdown, and have been replaced with the 'Display Type' Data with Side-Totals option.
AVD-11322
Convert the Miscellaneous Items report from XSL to JavaScript. This has been implemented in AudienceView 6.8.11.
The Miscellaneous Items report has been converted to JavaScript.
The labels can be configured in the Registry application Registry::EN::Application::Business Intelligence and Reports::Report Labels::Miscellanoues Items node.
AVD-11325
Replace the Credit Card Transaction Summary report with the Payment Gateway Transaction Summary report. This has been implemented in AudienceView 6.8.11.
The Credit Card Transaction Summary report has been deprecated and replaced with the Payment Gateway Transaction Summary report.
The report shows external gateway transactions by status for both order based and non-order based reports. As a result, this report is an early indicator of payments that may exist in the payment gateway but where no order was finally created.
 
In addition, the criteria has been updated to allow the exclusion of Auths as these are typically not used, thus reducing the width of the report.
For more information, refer to Payment Gateway Transaction Summary Report (AudienceView 6.8.11).
AVD-11633
Display multis and ranges in the extract report header. This has been implemented in AudienceView 6.8.11.
All extract filters set by the user in BI were previously hidden but are now displayed on individual lines in the extract report's header criteria section. These lines appear under the subheading, Filter(s) Applied:
 
The extract criteria also appear in the extract report's criteria section above the filters section without a subheading. In the previous release in BI, only the first part of the criteria range was being shown.
AVD-11855
 

Payment Improvements

Issue Solution ID
Improve gift certificate gateway feedback. This has been implemented in AudienceView 6.8.11.
There was an issue where if a gift certificate failed after a payment succeeded, and the order was rolled back, the system was not sending a void or refund instruction to the payment gateway.
 
Feedback is now provided to the user and the payment rollback is triggered.
AVD-9197
Add key check validation support for ID TECH devices to the Encrypt GUI. This has been implemented in AudienceView 6.8.11.
To help troubleshoot issues with the new ID TECH encrypted card readers, an optional key check value has been added to the column keys 1 and 2; a verify 'Component Key Check' to use when entering keys. Composite key validation is also applied after both of the key parts have been entered.
For more information, refer to
ID TECH Payment Device Encryption (AudienceView 6.8.11).
AVD-11376
AVD-11644

POS Improvements

Issue Solution ID
Allow users remove an item from an order while on the payment selection screen. This has been implemented in AudienceView 6.8.11.
Users can remove an item from order on payment selection screen (prior to processing the order/payment).
AVD-8889
Display a spinner when POS is waiting for the system to respond. This has been implemented in AudienceView 6.8.11.
POS displays a spinner if it is waiting longer than 750ms for the system to respond.
AVD-9615
Improve the swipe button usability. This has been implemented in AudienceView 6.8.11.
The informational text on the credit card swipe screen no longer looks like a button.
AVD-9829
Make the 'Quantity' field more calculator-like by dispalying a 0 to always display a numeric value. This has been implemented in AudienceView 6.8.11.
If a user deletes all input from the 'Quantity' field, a 0 will automatically inserted into the field. Entering any other number overwrites the 0.
AVD-9896
Update the unit 'Amount' if the users change their roles. This has been implemented in AudienceView 6.8.11.
If the unit 'Amount' of an item varies by role, and POS users change their role, the pricing will be automatically updated.
AVD-10461
Implement a burger menu. This has been implemented in AudienceView 6.8.11.
POS now has a burger-style menu to hide less frequently used menu items.
AVD-10578
Expose the Daily Payment Summary and Miscellaneous Items reports. This has been implemented in AudienceView 6.8.11.
The Daily Payment Summary and Miscellaneous Items reports can be selected from the POS menu. By default these reports will execute for the current day (with an adjustable time range), user and role.
AVD-10581
Re-style the reports. This has been implemented in AudienceView 6.8.11.
The reports have been re-styled to align with the design of POS.
AVD-10587
AVD-11509

WebAPI Improvements

Issue Solution ID
Add a 'Price Zone Set' parameter to the TScontentBO. This has been implemented in AudienceView 6.8.11.
price_zones has been added to the contentBO.
This field allows webAPI to get availability information for the provided price zone.
AVD-9197