AudienceView Connect
AudienceView Documentation

AudienceView 6.8.4 Fixes

Desktop Fixes

Issue Solution ID
The Price Types list is not enforcing the 'Sort Hint' order. This has been corrected in AudienceView 6.8.4.
The Price Types list is being ordered based on the  'Sort Hint'.
AVD-2121
Holds can be removed from seats via on the Customer Services application Seat|Map page in Chrome without holding the SHIFT key. This has been corrected in AudienceView 6.8.4.
You must now hold SHIFT (or alternatively, ALT in any browser) to remove holds.
AVD-3311
Receipts are not printing when the ticket printing was deferred to a later date (e.g. with a delivery method of type Print Later).  This has been corrected in AudienceView 6.8.4.
Receipts are printing as expected.
AVD-5024
The pop-up windows for Address Lookup and Series Performance Update are not renderering correctly in Internet Explorer 10 or newer.  This has been corrected in AudienceView 6.8.4.
The pop-up windows for Address Lookup and Series Performance Update are now render correctly in Internet Explorer 10 and newer.
AVD-5048
Rework the UI for extracting customers and assigning correspondence codes that was introduced in AudienceView 6.8.3 (AVD-3847) This has been corrected in AudienceView 6.8.4.
A change was made to revert a change in AudienceView 6.8.3 in which users were required to perform a BI extract with correspondence codes via the Correspondence application.
Extracts with correspondence codes can now be performed via Business Intelligence. In addition, users are no longer required to select all of the results members to make a complete correspondence detail record on the customer. Instead, the system will warn users when result members are missing. Users can then choose to continue and create an incomplete correspondence record.
Changes to a BI query must be saved before an extract with correspondence codes is performed.
AVD-5158

When creating an order using certain currency codes (e.g. BHD), three decimal places are being added to totals when an order is created.

Price types containing actual decimal places (other than zeros) were showing up as 0.000 on the Customer Services application Order|Summary page. 

This has been corrected in AudienceView 6.8.4.
Currency codes are no longer displaying three decimal places (unless they are actualy supposed to). All price types are now displaying the correct values on the Customer Services application Order|Summary page
 
AVD-5232
Changing the price zone on seats via the Venue Configuration application Performance Management|Price page causes the seats to be hidden on the Customer Services application Seat|Map page. This has been corrected in AudienceView 6.8.4.
Seats no longer disappear from the Seat|Map page when price zones are updated 
via the Venue Configuration application Performance Management|Price page.
AVD-5247
Performing a search using a duration with an absolute time value (e.g. -2d =0h =0m =0s) is not returning the expected results.
This has been corrected in AudienceView 6.8.4.
Searches can now be performed using durations with absolute time values.
AVD-5261
Changing the price zone on seats via the Venue Configuration application Performance Management pages, the seats become hidden on the online and on the Customer Services application Seats|Map page. This has been corrected in AudienceView 6.8.4.
Seats do not disappear from the seat maps in the Customer Services nor online when price zones are updated.
AVD-5275

Online Fixes

Issue Solution ID

The Suggested Gift pop-up does not appear when promotion code code has been activated.

This has been corrected in AudienceView 6.8.4.
Suggested gifts are being displayed regardless if there is an active promotion code on the order or not.
 
AVD-5016
AVD-5283
When selecting seats at the bottom of a long venue image, the price type selection dialog appears at the top of the page, and was not always visible to users. This has been corrected in AudienceView 6.8.4.
The price type selection dialog now appears just below the selection.
AVD-5329

Seat messages triggered by one seat are being displayed on subsequent seats. For example, if you select a seat with an obstructed view message, and then select an alternate, unobstructed seat, the message still appears.
This has been corrected in AudienceView 6.8.4.
Seat messages are only appearing for the seats that they are configured against.
AVD-5330

Business Intelligence and Reports Fixes

Issue Solution ID
Running the Wrap report with 'Sales Date Format' of Previous 7 Days, Today or Yesterday, a JavaScript Engine error occurs. This has been corrected in AudienceView 6.8.4.
The JavaScript Engine error no longer occurs, and the Wrap report can be run with any 
'Sales Date Format'.
AVD-4842
When running the Performance Settlement report, the 'Projected Value' extracts as $0 even though the pricing was been correctly configured on the performance.  This has been corrected in AudienceView 6.8.4.
The Performance Settlement report now correctly calculates the 'Projected Value' based on the 'Model' value on the performance. If a model is null or does not exist, the report will display a 0 value in the 'Projected Value' field. 
AVD-4946

Reports and BI queries that are scheduled to be run Weekly or Monthly are not being executing.

This has been corrected in AudienceView 6.8.4.
Reports and BI queries are being run at their scheduled dates/times.
AVD-5286

AVScheduler Fixes

Issue Solution ID

The scheduler service cannot access the Utilities application Data Management source files.

This has been corrected in AudienceView 6.8.4.

A new configuration setting has been added to the AVSchedulerSvc.exe.config file:
<add key="contentPath" value="C:\"/>
The value of the above will determine the location of data sources to be executed

 
AVD-5089
AVD-5174