AudienceView Connect

AV Community 1.8.0 Fixes

Desktop Fixes

Issue Solution ID
After updating a ticket template's 'Name' and 'Label' fields via the General Configuration application Tickets|Basic page, the values in the 'Ticket Template' dropdown on the Product Configuration application Miscellaneous Items|Details page does not get updated. This has been corrected in AV Community 1.8.
The ticket templates values are being incorrectly updated with the new 'Name'/'Label' values.
AVD-5276
Deselecting a seat and then selecting an alternate seat with a different price type on the Customer Servicesapplication Seats|Map page, generates an error message. This has been corrected in AV Community 1.8.
The error message no longer occurs when you deselect a seat and then selecting an alternate seat with a different price type on theCustomer Services application Seats|Map page.
AVD-5490
If users select a role other than the default role, the role will sporadically change back to the default, or the first role alphabetically if no default role is configured for that user. This has been corrected in AV Community 1.8.
User roles no longer change during a seesion unless the user specifically selects a different role.
AVD-5492
Updating price charts that contain a large number of assigned performances causes the .asp pages to timeout and rollbacks. This has been corrected in AV Community 1.8.
The SQL queries used when loading price charts were optimized to improve the loading speed of the chart when there are large numbers of assignments.
AVD-5614
AVD-5795
When releasing multiple holds on theCustomer Services applicationSeats|Map page, only the admission that was selected first is being released.  This has been corrected in AV Community 1.8.
You can now release multiple holds via the Customer Services application Seats|Map page. You can also deselect seats using Chrome by holding the ALT (preferrable) or SHIFT key.
AVD-5798
Pop-ups get cut off on smaller screen resolutions.  This has been corrected in AV Community 1.8.
If a pop-up exceeds the resolution of smaller screen decives, a scrollbar now apperas.
AVD-5776
Updating a gift's configuration (e.g. the appeal associated with the gift) via the Funds Management application, causes the gift to be updated on existing orders. This has been corrected in AV Community 1.8.
Gifts on existing order are not updated when the gift configuration is changed.
AVD-5878
Updating price charts that contain a large number of assigned performances causes the .asp pages to timeout and rollbacks. This has been corrected in AV Community 1.8.
Warning Message #5590 has been removed from the application.
This warning message was displayed to Desktop users who updated the assignment of a price chart that was assigned to performances that had other price charts active in an overlapping date range. The queries necessary to generate the warning message were causing performance degradation, which outweighed the value of the warngin message. Removing the message will significantly improve response times when updating price charts.
AVD-5930
The order instructs the Registry to skip supplying defaults to the order payment primitives when the payment method on the payment record changes. This has been corrected in AV Community 1.8.
You can once again set defaults in Registry application Registry::EN::Business Objects::Payment Methods::method type on the fields that appear for the payment method form. For example, the 'Memo' field can be defaulted to Cheque # for a Cheque payment method type.
AVD-6450

Online Fixes

Issue Solution ID
Using an apostrophe in a price type (the Legends application Price Types|Details page's 'Name' field) or a promotion (the Product Configuration application Promotions|Basic page's 'Promotion Code' field) causes an error on the Map Seat Select page (mapSelect.asp). This has been corrected in AV Community 1.8.
Price type 'Names' and promotion 'Promotion Codes' are now properly encoded ensuring compatibility with JavaScript, and the error no longer occurs. 
AVD-3206
When users click the 'Play Sound' button on the captcha page, the characters are not read aloud. This has been corrected in AV Community 1.8.
The captcha characters are read clearly when the 'Play Sound' button is clicked. Firefox and Internet Explorer required the Quick Time plugin.
AVD-3562
iPad-size device specific responsive design issues:
 
Menu Items:
  • In portrait, menu items are merged into a single dropdown menu. You can expand the menu and select the item you want; however, in landscape, some menu items are still shown. If you select one of those it opens up its own sub-menu but you cannot select .
 
mapSelect.asp:
 
  • When using pick-a-seat, you have to select a seat twice to display the available price types. 
This has been corrected in AV Community 1.8.
The layout issues have been corrected. All of the fixes were done via CSS (there were no HTML changes).
AVD-4782
No search results are returned when search criteria includes a hyphen. This has been corrected in AV Community 1.8.
The search funtionaltiy has been changed to match only whole words. There is no longer wildcard matching to find terms within longer words.
AVD-5273
When creating an account with an email address that has already been used in the system, the message that is displayed does not clearly indicate that the email address is already associated with an account. This has been corrected in AV Community 1.8.
When creating a new online account with an email address that is already in the system, the message now includes the label ‘User’ followed by the username in quotations.
AVD-5306
When selecting a bundle, the date format displayed for the fixed elements appears differently than for the flexible elements. While these dates were are accurate it becomes confusingly inconsistent. This has been corrected in AV Community 1.8.
Both fixed and flexible elements are now displayed using the same format configured for the performance content display.
AVD-5434
Performances with multiple keywords are not triggering 'Add-On' articles with a matching keywords.  This has been corrected in AV Community 1.8.
Performances with multiple keywords are now triggering 'Add-On' articles with a matching keyword. 
AVD-5808
The 'Remove' button on the shoppingCart.asp page is incorrectly pulling its label from the Registry application Registry::Application::Customer::Order node's 'remove' field. This has been corrected in AV Community 1.8.
The 'Remove' button label is now being pulled from the Registry application Registry::Application::Online::Shopping Cart node's 'Remove' field.
AVD-6188
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Business Intelligence and Reports Fixes


Issue Solution ID
Using any date criteria with the Between (including both values) condition in a saved Business Intelligence query, causes the date fields to be rendered incorrectly when the query is loaded through the Business intelligence and Reports application Saved Business Intelligence|Saved Queries page. This has been corrected in AV Community 1.8.
The 'Date From' and 'Date To' fields are rendered as expected.
AVD-4949
The Donation Detail summary report does not return results when using a 'Transaction Date Format' of Today. This has been corrected in AV Community 1.8.
The Donation Detail report now works correctly when date rangers are used in criteria. 
AVD-5945

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Scheduler Fixes

Issue Solution ID

There's a memory leak in the AVScheduler that consumes a lot of RAM.

This has been corrected in AudienceView 1.8.
The memory leak has been fixed and the RAM is longer be consumed.
 
AVD-5153

Database Fixes

Issue Solution ID
ts_security_cache_log is causing database blocking This has been corrected in AudienceView 1.8.
The database blocking has been minimized.
AVD-5858
The TSguid primitives list is being retrieved twice, causing performance issues. This has been corrected in AudienceView 1.8.
The database load was reduced by eliminating the second look up.
AVD-5938

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Payment Fixes


Issue Solution ID
Sending  the payment method 'Name' through TenderRetail and Protobase results in failures This has been corrected in AV Community 1.8.
In previous versions of Tender Retail and Protobase, the payment method 'Name' had to match one of the card brands (e.g. Visa, MasterCard, Amex or American Express). Many customers require the ability to configure more than one type of a credit card to support multiple organizations within the same instance of AudienceView. Previously, any card type that was named differently than the card brand name was treated as a private label card rather than a credit card.
We have added Private Label entires to the Payment Gateways list for Tender Retail and Protobase to support the use of private label cards, and to permit customers to configure any name as a credit card payment method. 
AVD-4780
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Data Management Fixes

Issue Solution ID

TSTBavailableTerminalRecord is hardcoded to be read-only in the TSpaymentGatewayBO, which  prevents the setting of values from a Data Management control file.

This has been corrected in AV Community.
Changes were made to support the use of the Data Managment utility to close terminal batches for gateways and acquirer combinations that do not support auto close.
 
This permits a scheduled task to run a script that closes the payment gateway batch at the end of the business day.
AVD-5796
 
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WebAPI Fixes

Issue Solution ID

The output for the DETAILS call has changed between AudienceView 6.3.X and AudienceView 6.8.X, returning invalid XML in the response.

This has been corrected in AudienceView 1.8.

The DETAILS response structure has been fixed, making it compatible with the previous version (6.3.x).

 
AVD-5943
 

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