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AV Community 1.9.0 New Features and Enhancements

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AV Community Enhancements


Feature Description ID
Add fields to the My Profile page. This has been implemented in AV Community 1.9.0.
The following fields have been added to the My Profile page:
  • Profile Department (node name 'department')
  • Profile Location (node name 'location')
  • Organization Tax ID (node name 'tax_id')
  • Instagram Account (node name 'e_address4')
 AVD-7757

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Desktop Enhancements


Feature Description ID
Implement a multi-user event management system. This has been implemented in AV Community 1.9.0.
The Organization Management application has been added to the AudienceView Desktop, allowing Desktop users to manage the basic attributes of an organization. Organizations support multiple users. In turn, each user can have a unique set of groups for each of the organizations that they are associated with.
The addition of the Organization Management application replaces the Customer Services application Customer|Event Owner Profile pages. The Customer Services application Customer|Advanced|Marketing Contacts page has also been removed and replaced with the Organization Management application Organization|Marketing Contacts page. Organizations contain a single set of marketing contacts that are shared across all of the users. 

Organizations are still known as "Profiles" in the AV Community Event Owner Portal. Event owners can manage the basic attributes of an organization via the My Profile page. They can also invite other users to join their organization/profile. If users belong to multiple organizations, they will be prompted to select the appropriate organization/profile when they log on.
When an organization is active in a session, the users' organization-specific groups will be active in addition to the non-organization-specific groups.

Organization fields are available under the Customer and Performance BI 'Objects'.		 AVD-5752
AVD-8203
AVD-8292
Remove the User|Permissions, User|Attributes an User|Content pages from the Application Security application.
This has been implemented in AV Community 1.9.0.
As part of the work to add organizations and allow multiple users on event owner profiles, we have simplified user configuration by removing the ability to configure permissions, attributes and content on the individual user level. Users who need a unique set of permissions, attributes or content can be placed in their own group.
The Security by User report has also been updated. so that references to user permissions were removed from the output. 
 
If you are upgrading to a newer version of the application, the upgrade scripts will find users with permissions, attributes or content configured, and a new group will be created for each. The groups will follow the naming convention Group - <User Name>. The group will contain the same permissions, attributes and content as the user did. The new group will be assigned to the user, in addition to any groups already assigned to that user.
 AVD-6195
Update user search. This has been implemented in AV Community 1.9.0.
The Application Security application Users|Search page and the Find Users dialog box have been updated so that both Desktop and Online users are returned. This allows System Owners to effectively manage event owner users and their associated organizations through the desktop.
 
A 'User Type' field has been added to the searches to allow you to search only for Deskop users, Online users or both. The default selection is Desktop Users.
 AVD-6198
Deduct selected payment method amounts from settlement.  This has been implemented in AV Community 1.9.0.
A 'Event Owner Payment Method' field has been added to the Venue Configuration application Contract|Basic page. This field allows you to select payment methods that will be deducted from the event owner's settlement. For example, the Cash payment method would be selected if cash payments are being accepted at the door. This amount would not then be paid out to the event owner a second time.
The deducted settlements also appear on the Venue Configuration application Performance|Settlement page.
 		 AVD-7412

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Online Enhancements

Feature Description ID
Add a link for more information to integration with wallet type payment methods such as PayPal and MasterPass This has been implemented in AV Community 1.9.0.
A new feature has been added to support integration with wallet-type payment methods such as PayPal and MasterPass. This change facilitates the configuration of links to additional information on the payment method.
To add a link to additional information, enter the appropriate link in theGeneral Configuration application Payment Methods|Basic page's 'Button Info Action' field (formerly 'Shopping Cart Button Info Action').
 
The link display text is configured via the Registry applicationRegistry::EN::Application::Online node's 'Learn More Link Text' field.
If an image has not been configured in the General Configuration application Payment Methods|Basic page's 'Button Info Image' field (formerly 'Shopping Cart Button Info Image') then the  'Learn More Link Text' will be displayed.
The 'Info Button Image' and the 'Info Action' link text will be displayed in both on shoppingCart.asp and the orderContact.asp pages.
 AVD-6581

 

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Business Intelligence and Reports Enhancements


Feature Description ID
Update MarketView Billing Report to include additional information. This has been implemented in AV Community 1.9.0.
The MarketView Billing report now includes columns for the following information:
  • Taxes - Included
  • Taxes - Additional
  • Paid and Comp Tickets
  • Performance Fees
  • Payment Fees
 AVD-73
Display the settlement  reason (i.e. when a performance has been settled for less than the total amount) on the Event Host Settlement report and in Performance BIs. This has been implemented in AV Community 1.9.0.
The settlement reason is now displayed on the Event Host Settlement report and is available in Performance BIs as the Settlement Override Reason.
It also appears on the Venue Configuration application Performance|Settlement page.		 AVD-958
Implement the Order Reconciliation report. This has been implemented in AV Community 1.9.0.
The Order Reconciliation report displays all of the incomplete orders in the system.
The report can be used to help determine why the order was not completed (e.g. a software error, server issue or the order is deliberately/inadvertently aborted).
 
The client and server IP addresses supplied in the report allow for quick inspection as to whether a particular server or client is generating incomplete orders at a high frequency. This could indicate a technical issue with the server or the network, or that the client's machine is hindering the ability to successfully complete orders.		 AVD-3480
Remove balanced orders from the Unallocated Payments report to create a summary of the report. This has been implemented in AV Community 1.9.0.
A 'Show Detail?' dropdown has been added to the Unallocated Payment report. When selecting No, orders  where the sum of the allocation and de-allocation are equal to zero are not included. 		 AVD-4582
Remove payment method 'Type' constraint from Credit Card Transaction Summary report.  This has been implemented in AV Community 1.9.0.
The Credit Card Transaction Summary report now includes non-credit card payments made through an external gateway (e.g. PayPal, Interact, MasterPass).		 AVD-6488
Optimize the Performance Order Allocation report. This has been implemented in AV Community 1.9.0.
The Performance Order Allocation report has been optimized to improve its performance..		 AVD-6504
Replace performance customer_ID in all saved performance BIs This has been implemented in AV Community 1.9.0.
Since the 'Customer' field on the Venue Configuration application Venue|Basic page was replaced with 'Organization', the following BIs have been updated:
  1. Event Settlement: Previously had 'Performance Customer' included as a result member. It was removed and replaced with 'Organization Short Description'. The 'Order' value for the 'Organization Short Description' result member was set to 0 so that it is the first column in the output. 
  2. Settle Performance: Previously had 'Performance Customer has a value' as a criterion, to ensure that only events created through the event owner portal were returned. It was removed and replaced with 'Organization has a value', and returns the same results. 
  3. My Marketing Contacts: Previously had 'Performance Customer' included as a result member. It was removed and replaced with 'Organization Short Description'. 
 AVD-7781
AVD-7829

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Sesame 0.9.1 Enhancements 


Feature Description ID
Sesame 0.9.1 Improvements This has been implemented in AV Community 1.9.0.
A number of improvements have been made to the sesame app. Users can now:
  • Take cash payments for tickets at the door, and view the assoicated help slides.
  • View a quick payment summary for payments taken today.
  • Select the applicable organization if the user is associated with more than one organization.
Other improvements include:
  • Sesame's styling has been improved - less green, more pink and blue.
  • Sesame now connects to the Registry. Changes to labels made in the Registry will now be seen in sesame (Registry application Registry::EN::Application::Sesame node.
  • The hard-coding of roles on questions defined by the event owner portal has been removed.
    The defaults can now be set in the Registry/Application Security. 
  • A sesame group and content has been added to the Application Security application.
    This is not currently in use, but will be in future releases.
 AVD-6231
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Payment Enhancements

 

Feature Description ID
When using the SET function in Payment Gateway an error can occur if the value exceeds the length of the corresponding field in payment_so record.
This has been implemented in AV Community 1.9.0.
Previously, if a value was passed from the payment gateway that exceeded the length of the field in the payment_so table, an error would be raised. The system will now truncate the value and store the truncated value in the table.
 AVD-7099
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Access Control Enhancements


Feature Description ID
Add a 'Sold Count' column to the Scanned Tickets report and restrict the query to selected performances. This has been implemented in AV Community 1.9.0.
The number of ticket sold has been added to the output of the report ('Sold' column). Previously the report only displayed tickets printed and the scanning results.
The report has been optimized to perform in large venues. A performance must now be selected to use the report. This prevents the report from being run wide open, potentially causing the scanner to freeze. 		 AVD-6584
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Database Enhancements


Feature Description ID
Implement application network logging This has been implemented in AV Community 1.9.0.
Network logging has been added to support the log stash.
The tsApp.setLogEndpoint("localhost:1234");  configuration setting has been added to the global.asa to AudienceView to send all log events to the specified address/port.
 AVD-7082