You can search for customers eligible for an offer using a Customer Offer Search query. This query is available from the Utilities application Customers|Query Select page. For more information, refer to Utilities Customers-Query Select Page.
To search for customers that meet an offer’s criteria, complete the following:
- Open the Utilities application from the AudienceView Desktop.
The Customers|Query Select page appears.
- Click the Customer Offer Search query.
The customer offer search criteria appears.
- Optionally, specify the criteria the customer must meet in order to receive this offer.
You can do this using the Customer Query section of the Utilities application Customers|Query Select page.
For more information, refer to Customer Offer Search Criteria.
- Click 'Search'.
The results of this query appear in the Select Customers section of the Utilities application Customers|Query Select page.
For more information, refer to Select Customers Section.
You can now perform either of the following:
- Refine your search results using the Customer Query section. To do this, repeat Step 3 and Step 4.
- From the Select Customers section, select the customers that will receive the offer.
For more information, refer to Selecting Customers Eligible for Offers.