You can decline a batch of offers if you have the appropriate permissions.
To update offer status, complete the following:
- Open the Utilities application from the AudienceView Desktop.
- Select the Offers tab.
The Offers|Query Select page appears.
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Information
Your organization may have additional queries created using the Business Intelligence and Reports application. |
- Select General Offer Update from the offer update section.
The query opens in the Offers|Offer Update page.
- Search for the offers you want to work with. For more information, refer to Searching for Offers to Update in a Batch.
The select offers section appears.
- To update only selected offers, in the select offers section, select the check box next to each offer you want to update.
Click 'Select All' to select all of the offers on the current page. This will not select offers on other pages. If you want to update all of the search results, you can choose 'Update All' at the end of this procedure.
- To decline the offers, select Declined from the 'Offer Status' field.
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Caution
If the status is changed to Declined, all admissions on the offers are released. |
- Optionally, enter a decline reason in the 'Decline Reason' field.
You can also change the decline reason for offers that already have a status of Decline.
Choose an option:
| If |
Then |
| you selected specific offers to update, |
click 'Update Selected'. |
| you want to update all offers returned in your search results (including results found on multiple pages) |
click 'Update All'. |
The batch results section appears indicating the progress of the batch. When completed, "Batch Run Completed!" appears.