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AudienceView Documentation

AudienceView 6.3.6 HotFix 1 Release Notes

Release Date: October 30, 2013

AudienceView 6.3.6 HotFix 1 MD5 Hash

The MD5 hash value can be used to verify that the correct package has been downloaded/installed.

  • AudienceView 6.3.6 HotFix 1 MD5 Hash: 47087730192c76e75a8dede94fe5d3f2

Business Intelligence and Reports Fixes

Issue Solution ID
The Gift Certificate/Card Transactions report shows the incorrect 'Purchased' and 'Balance' figures in regards to reloads. This has been corrected in AudienceView 6.3.6 HotFix 1.
  • Reversal/Return of a Gift Card/Cert Reload: When a gift certificate reload is purchased then deleted from the order, the removal from the order is displayed as a negative number in the 'Purchase' column on the report, reversing the reload (purchase).
  • Reversal/Return of a Gift Card/Cert (not yet redeemed): When a gift certificate is purchased then deleted from the order, the removal from the order is displayed as a negative number in the 'Purchase' column on the report, reversing the purchase.
  • Reversal/Refund/Void of a Gift Certificate/Card payment: A redemption that is reversed, using the 'Void' or the 'Refund' buttons on the gift certificate/gift card payment, appears in the 'Redeemed' column as a negative number, reversing the redemption. The balance returned to the gift card/certificate displays in the 'Balance' column.
AVD-1470

Backend Fixes

Issue Solution ID
Reloading gift card transactions incorrectly persists the payment reference. For example:
  1. Purchase Gift Card A for $10.00 and Gift Card B for $20.00.
  2. Reload Gift Card A with $5.00.
  3. Pay $3.00 of an order with Gift Card B.
  4. Reload Gift Card B with $4.00.

    The reloaded amount of $5.00 on Gift Card A displays under the 'Purchased' column of the Gift Certificate/Card Transations report (as expected).
    The reloaded amount of $4.00 on Gift Card B displays under the 'Redeemed' column of the Gift Certificate/Card Transations report (not expected).
This has been corrected in AudienceView 6.3.6 HotFix 1.
Both of reloads are displayed under 'Purchased' column in Gift Certificate/Card Transactions report.
AVD-1525