AudienceView Connect
AudienceView Documentation

AudienceView 6.3.1 HotFix 1 Release Notes

Release Date: November 20, 2012

Desktop Fixes

Issue Solution ID
When you change the 'Default Value' for the Registry application Registry::EN::Collection Objects::TSCorrespondenceCO::Fields::Status node error Message # 4004: %n validation error(s) occurred. appears. This has been corrected in AudienceView 6.3.1 HotFix 1.
The error message no longer appears, and the 'Default Value' of the Registry application Registry::EN::Collection Objects::TSCorrespondenceCO::Fields::Status node can be altered.
AVT-7650
The Utilities application Customer|Merge UI is not very intuitive, and multiple 'Create User' and 'Update User' options should be selectable. This has been corrected in AudienceView 6.3.1 HotFix 1.
The Utilities application Customer|Merge UI has been improved so that the field names are more descriptive and the workflow is more direct. Queries can also be created using multiple 'Create User' and 'Update User' options.
AVT-8004
AVT-8012
When seats are removed from an order that contains both 'Ship to' and 'Billing' customers (with or without refunding the purchase price) a database error occurs. This has been corrected in AudienceView 6.3.1 HotFix 1.
The database error no longer occurs and seats can be removed/refunded as expected.
AVT-8006
Removing delivery methods from price types causes database blocking.
When 'Allowed Delivery Methods' are removed from the Legends application Price Types|Details page, a database error occurs.
This has been corrected in AudienceView 6.3.1 HotFix 1.
'Allowed Delivery Methods' can be removed the Legends application Price Types|Details page without any issues.
AVT-8046
The Utilities application Customer Merge tool causes a significant memory spike. Memory usage is normal for a couple of minutes followed by a rapid consumption of all of the available memory after which the server becomes unresponsive. This has been corrected in AudienceView 6.3.1 HotFix 1.
The memory spike no longer occurs when the Utilities application Customer Merge tool is run.
AVT-8063
Several of the reports are consuming the servers CPU, causing performance issues. This has been corrected in AudienceView 6.3.1 HotFix 1.
The performance of the reports has been optimized, and the server CPUs are no longer being consumed.
AVT-8073
Add logging for BI execution, add session ID to report execution logging. This has been corrected in AudienceView 6.3.1 HotFix 1.
Visibility to which BIs have been executed via the Application Security application Audit pages has been removed. The auditing is now recorded in application log on the server and in greater detail.
AVT-8139
Events with $0.00 pricing models can not be updated. This has been corrected in AudienceView 6.3.1 HotFix 1.
Pricing models can now contain $0.00 pricing models. The default pricing amount has been changed from 0.01 to 0.00 in the Registry::EN::Business Objects::TSperformanceBO::Model Pricing node 'Amount' field and the Registry::EN::Business Objects::TSmapBO::Model Pricing node 'Amount' field.
AVT-8158
AudienceView incorrectly identifies itself in the HELO/EHLO command using the local machine name when communicating with the remote SMTP server. This has been corrected in AudienceView 6.3.1 HotFix 1.
The Registry application System::Configuration node 'FQDN' (fully qualified domain name) field has been added. This field must contain a value if you are using the Remote SMTP server option. This value will appear in the email header.
AVT-8320

Online Fixes

Issue Solution ID
The 'Excellent' availability colour is not displaying when 100% of the seats are available.
The AudienceView Online availability indicators are set via the Registry::EN::Application::Online::Availability Thresholds node. By default, the 'Excellent Percent' is set to 100, the 'Good Percent' is set to 50, etc. Any percentage between that range (e.g. 65%) will cause the Excellent indicator to be displayed; however, when 100% of the seats were available, no indicator was displayed.
This has been corrected in AudienceView 6.3.1 HotFix 1.
The Excellent indicator now displays when 100% of the seats are available for a performance.
AVT-7528

Business Intelligence and Reports Fixes

Issue Solution ID
The Ticket Sales report is producing different results in AudienceView 6.3 compared with AudienceView 5.1. This has been corrected in AudienceView 6.3.1 HotFix 1.
The AudienceView 6.3.1 version of the Ticket Sales report template has been updated. The results of both versions of the report are now identical (when using the same data).
AVT-7954
AVT-8038
The Donations by Sales Date report does not filter the results by allocation date when criteria has been supplied (i.e. 'Allocation Date Format', 'Allocation From', 'Allocation To' and 'Allocation Fiscal Year End'). This has been corrected in AudienceView 6.3.1 HotFix 1.
The Donations by Sales Date report now filters correctly when allocation date criteria is supplied.
AVT-8002
The Miscellaneous Items report does not produce any results when an option is selected from the 'Other Category' field. This has been corrected in AudienceView 6.3.1 HotFix 1.
Generating the Miscellaneous Items report using an option selected from the 'Other Category' field will produce the expected results.
AVT-8019
Charges are not displaying on the Performance Sales By Price report. This has been corrected in AudienceView 6.3.1 HotFix 1.
Charges are now displaying correctly on the Performance Sales By Price report.
AVT-8065
The Wrap report returns the incorrect 'Project Values' when Series is selected from the 'Report On' dropdown. This has been corrected in AudienceView 6.3.1 HotFix 1.
The Wrap report returns the correct 'Projected Values'.
AVT-8124

Payment Fixes

Issue Solution ID
RedCard 'void by reference' transactions does not send the new POSID nor the original payment's POSID and the payment fails, causing a rollback. This has been corrected in AudienceView 6.3.1 HotFix 1.
RedCard transaction are being processed correctly.
AVT-8048
Declined 3DSecure transactions are causing a 500 error. This has been corrected in AudienceView 6.3.1 HotFix 1.
Declined 3D Secure transactions work.
AVT-8094

Printing Fixes

Issue Solution ID
When there is a multiple line address, the address is repeated on the AVDOC version of the invoice. This has been corrected in AudienceView 6.3.1 HotFix 1.
AVDOCs now properly output the shortened text when text spans multiple lines.
AVT-7701
Blocks of text in AVDOC receipts are being shifted to the left (i.e. the left margin is decreased). When the receipt is generated immediately (i.e. auto-print/printed now) the text aligns properly. This has been corrected in AudienceView 6.3.1 HotFix 1.
Blocks of text in AVDOC versions of receipts do not shift.
AVT-8096
To support Moneris' requirements, Tender Retail receipt printing needs to be updated. This has been corrected in AudienceView 6.3.1 HotFix 1.
Pre-formatted receipt text supplied by the Tender Retail payment gateway has been incorporated into the merchant and customer receipts, and a failure template for merchant failure receipt has been added.
AVT-8137
AVT-8446