Release Date: Novemeber 30, 2012
Desktop Fixes
| Issue |
Solution |
ID |
When selling tickets using Cash via Quick Sales a validation error occurs.
After selecting seats via the Customer Services application Seats|Quick Sales page, adding them to the order and changing the 'Payment Method' to Cash, some of the credit card specific fields remain visible. When the order is created, a validation error displays indicating that some of the required fields have not been completed althought the field are not applicable to the sale. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
When Cash is selected as a 'Payment Method' only the appropriate fields remain displayed and the order can be created. |
AVT-7825 |
Removing delivery methods from price types causes database blocking.
When 'Allowed Delivery Methods' are removed from the Legends application Price Types|Details page, a database error occurs. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
'Allowed Delivery Methods' can be removed the Legends application Price Types|Details page without any issues. |
AVT-8046 |
| Events with $0.00 pricing models can not be updated. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
Pricing models can now contain $0.00 pricing models. The default pricing amount has been changed from 0.01 to 0.00 in the Registry::EN::Business Objects::TSperformanceBO::Model Pricing node 'Amount' field and the Registry::EN::Business Objects::TSmapBO::Model Pricing node 'Amount' field. |
AVT-8158 |
| New versions of charges are not taking effect, and the default price is being charged regardless of charge versions. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
New versions of charges are taking effect. |
AVT-8275 |
Business Intelligence and Reports Fixes
| Issue |
Solution |
ID |
| The Hourly Ticket Sales report is not populating the 'Charges' column. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
The 'Charges' column is now populated correctly. |
AVT-8040 |
| Charges are not displaying on the Performance Sales By Price report. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
Charges are now displaying correctly on the Performance Sales By Price report. |
AVT-8065 |
| The Ticket Sales by Performance report is not populating the 'Charges' column. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
The 'Charges' column is now populated correctly. |
AVT-8105 |
| The Wrap report returns the incorrect 'Project Values' when Series is selected from the 'Report On' dropdown. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
The Wrap report returns the correct 'Projected Values'. |
AVT-8124 |
| The Scanned Tikcets by Hour report returns an Invalid column name 'gate_type' SQL error. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
The SQL error no longer occurs. |
AVT-8531 |
| The Real Time Access Control report returns an Invalid column name 'gate_type' SQL error. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
The SQL error no longer occurs. |
AVT-8533 |
Printing Fixes
| Issue |
Solution |
ID |
| When there is a multiple line address, the address is repeated on the AVDOC version of the invoice. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
AVDOCs now properly output the shortened text when text spans multiple lines. |
AVT-7701 |
| Blocks of text in AVDOC receipts are being shifted to the left (i.e. the left margin is decreased). When the receipt is generated immediately (i.e. auto-print/printed now) the text aligns properly. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
Blocks of text in AVDOC versions of receipts do not shift. |
AVT-8096
AVT-8560 |
Payment Fixes
| Issue |
Solution |
ID |
| Declined 3DSecure transactions are causing a 500 error. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
Declined 3D Secure transactions work. |
AVT-8094
AVT-8635 |
Access Control Fixes
| Issue |
Solution |
ID |
Ticket numbers can be scanned in multiple times.
When a ticket is scanned in a second time, the scanner screen turns green instead of red and the customer can gain access to the venue. On the order, the ticket status reads Used In with the most recent scan date and time. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
Tickets cannot be scanned in multiple times. |
AVT-8284 |
Tablet Fixes
| Issue |
Solution |
ID |
| Clicking on Go To Order from the Customer Passes section of the Customer Details pages causes an error. |
This has been corrected in AudienceView 6.4.0 HotFix 2.
The order on which the associated pass was sold is loaded. |
AVT-7850 |