To create a ticket template, complete the following:
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Open the General Configuration application from the AudienceView Desktop.
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Select the Tickets tab.
The Tickets|Search page appears.
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Click 'Create New'.
The Tickets|Basic page appears.
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Complete this page.
For more information, refer to General Configuration - Tickets|Basic Page.
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Click 'Create'.
A window confirms that the application created the template.
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Click 'OK'.
You do not have to create the template before adding a device, but remember to save your work frequently.
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To add printer devices, refer to Adding a Printer Device to a Ticket Template.
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Once you have devices, you can add ticket elements. For more information, refer to Working with Elements.