• Product Configuration - Benefits Pages
  • Product Configuration - Benefits|Search Page
  • Product Configuration - Benefits|Details Page
• Configuring Benefits
  • Creating a Benefit
  • Adding a Note to a Benefit
  • Modifying a Benefit
  • Deleting a Benefit

You can modify the details of a benefit and/or an associated note if you have the appropriate permissions. Your modifications will not affect those customers who already hold the benefit.

If the benefit has a note, you cannot delete the note.

To modify a benefit, complete the following:

1. Open the Product Configuration application from the AudienceView Desktop.
2. Select the Benefits tab.
   The Benefits|Search page appears.
3. Search for and select the benefit that you want to modify. For more information, refer to the Product Configuration Benefits|Search Page and Performing Searches.
   The Benefits|Details page appears.
4. Modify the applicable fields.
   For more information, refer to Product Configuration Benefits|Details Page.
   To add a note to the benefit, refer to Adding a Note to a Benefit.
5. Click 'Apply'.
   A window confirms that the application updated the benefit.
6. Click 'OK'.