| Field |
Description |
| Name |
Name of the payment method as it will appear to users. |
| Type |
Type of payment method.
By default, AudienceView provides you with the following payment types:
- Account: Payment from a customer’s AudienceView account
- CBORD (available as of AudienceView 6.8.16): Payment via a CBORD student card.
- Cheque: Payment by cheque
- Credit Card: Payment from a credit card
- Debit Card: Payment from a bank debit card. This is not used in all countries/markets
- Direct Debit: Payment from a bank debit card. This is used for UK clients
- Gift Card: Payment with a gift card (similar to a gift certificate)
- Gift Certificate: Payment with a gift certificate
- Local: Any type of payment that is treated like cash (for example cash, debit and cheque)
- MasterPass (available as of AudienceView 6.8.6): Payment via the customer's MasterPass e-wallet
- PayPal: Payment from a customer's PayPal account.
If you select PayPal from the 'Type' dropdown, you must also select Supports Express Checkout from the 'Option' field.
To configure PayPal, PayPal Express Checkout or PayPal Bill Me Later (US clients only) as a payment method, some additional configuration is required. For more information, refer to Creating a PayPal Payment Method.
You can add additional payment types as required by your organization.
Creating a new payment type enables you to control which fields to display to ticket sellers without affecting other payment methods. For example, when ticket sellers process cheques, you only want them to be able to enter the tendered amount. Because the cheque payment method would use the Local payment type, modifying this payment type to hide the other fields from ticket sellers would affect all Local payment methods (such as cash payments). Creating a new payment type specific for cheques enables you to modify the fields to display specifically for cheque payments.
|
| Description |
Brief description of the payment method. |
| Detailed Description |
A Payment Method Terms and Conditions link to the article defined in this field will be available on the viewOrder.asp page Online. This article is used to provide customers with additional information regarding the payment method (e.g. informing customers to bring their credit card and a form of ID to pick up their tickets at the box office).
Enter the name of the article that you want to use for the detailed description or click  to search for and select it.
For more information, refer to The Find Articles Dialog Box. |
| GL Code |
General ledger code - for accounting purposes. It is used in the General Ledger Report and through the Business Intelligence and Reports application's Business Intelligence pages.
For more information, refer to Creating a BI Query. |
| GL Description1 |
A description of the general ledger code. It is used in the General Ledger Report and through the Business Intelligence and Reports application's Business Intelligence pages.
For more information, refer to Creating a BI Query. |
| GL Description2 |
A second description of the general ledger code. It is used in the General Ledger Report and through the Business Intelligence and Reports application's Business Intelligence pages.
For more information, refer to Creating a BI Query. |
| Roles allowed to accept payment |
Select from the list, all roles that are allowed to accept this payment method.
To select more than one user role, hold CTRL or SHIFT while making your selections. |
| Receipt Template |
Payment method template used for generating payment receipts.
For credit card and debit card payment types, the selected ticket template prints out twice per processed payment. This permits the customer to keep one copy and the vendor to keep the other. |
| Signature Template |
Payment method template used for printing signature cards. |
| Failure Template |
Payment method template used for printing failure receipts. |
| Merchant Failure Template |
Payment method template used for printing merchant failure receipts. |
| Merchant |
The code used to identify your company to the credit company or bank. This may be required by your financial institution for credit card and debit card payment types. This field should not exceed 25 characters (22 for PayPal).
This field is currently only used with the Servebase, TouchNet, PayPal and PayPal Native payment gateways. As of AudienceView 6.8.15, it is also used to store the Bluefin Group Name (do not use the Group ID assigned by Bluefin). |
| 3D Secure Enabled |
Select whether or not the payment method will use 3D Secure:
- Yes: The payment method will use 3D Secure.
- No: The payment method will not use 3D Secure.
When processing payments, the system will first look at the setting of this dropdown, then the setting of the '3D Secure Enabled' dropdown on the Content Management application Sites|Basic page (if it is an AudienceView Online transaction) and then the payment gateway's setting in the Registry. The first '3D Secure Enabled' dropdown to have a value (Yes or No) will be used.
|
| Gateway |
The gateway server used for processing the payment type. Gateways are setup in the Registry under System::Configuration::Payment Gateways. Depending on the type, the gateway may be internal or third party type gateways.
 |
Information
If you are using multiple Bluefin accounts and 'Gateway' (or the 'account_id' on the gateway) is changed after you start processing payments, any payment methods saved against customers will need to be removed.
Do not refund payments that were made before the 'Gateway' was changed. |
|
| Pattern |
The pattern to define the configuration rules for the payment type. This pattern is used to validate the integrity of the number combination, not the type of payment (credit card) itself.
For example, Visa’s pattern is:
^4(\d{12,12}|\d{15,15}|\d{18,18})$
This means that all Visa cards start with the number 4 (^4) and then followed by 12, 15 or 18 digits (\d) in length. The dollar sign ($) is a delimiter and signifies that no trailing characters are permitted following these digits.
You can assign a pattern against any payment type, including gift certificates/cards.
Refer to Credit Card Patterns for a full list. |
| Checksum |
Checks the sum of digits to pre-validate that the payment information is valid. For example, the Mod10 (LUHN10) algorithm process proceeds in three steps:
- Every second digit, from right to left is doubled. If that result is greater than 9, its digits are summed (which is equivalent, for any number in the range 10 though 18, of subtracting 9 from it). Thus, a 2 becomes 4 and a 7 becomes 5.
- All of the digits are summed.
- The result is divided by 10. If the remainder is 0, the original number is valid.
|
| Storage Type |
Controls the way that the payment method can be saved to the customer as well as determining the default 'Renewable Payment Method' on an order:
- None: The payment method cannot be saved to the customer.
- Saveable: The payment method can be saved to the customer by selecting the 'Save Payment Details' check box, if configured.
For more information, refer to Disabling the Save Payment Details Option.
- Auto-Saved: The payment method will be automatically saved to the customer.
- Renewable: The payment method will be automatically saved to the customer. In addition, the 'Renewable Payment Method' on the Customer Services application Order|Summary page will default to this payment method. If the order has two or more payment methods and more then one has Renewable 'Storage Type', the first one (as listed on the page) will become the default 'Renewable Payment Method'.
|
| Logo |
Enter the absolute URL (including https://) to the image that you want to display to AudienceView Online users when they are selecting a payment method.
The images are located in the /ArticleMedia/Images/payment-logos folder. To display the Visa logo online, for example, enter https:///ArticleMedia/Images/payment-logos//payment_method_visa.png in the 'Logo' field.
Acceptable image types include .JPG, .GIF and .PNG.
Click  to ensure that the URL is linking to the correct image.
If you are using MasterPass or PayPal Express Checkout and PayPal Bill Me Later, you must enter the following URLs:
- MasterPass (available as of AudienceView 6.8.6): https://www.mastercard.com/mc_us/wallet/img/en/US/mp_mc_acc_030px_gif.gif
- PayPal Express Checkout: https://www.paypalobjects.com/webstatic/en_US/i/buttons/pp-acceptance-large.png
|
(Shopping Cart)
Button Image |
This field is used to display the image for MasterPass, PayPal Express Checkout and PayPal Bill Me Later buttons online:
- MasterPass: To display the MasterPass checkout logo online, enter
https://www.mastercard.com/mc_us/wallet/img/mcpp_wllt_btn_chk_147x034px.png.
- PayPal Express Checkout: To display the PayPal Express Checkout logo online, enter https://www.paypalobjects.com/en_US/i/btn/btn_xpressCheckout.gif.
If this field is left blank, the button will not appear in AudienceView Online and PayPal Express Checkout will not be enabled.
- PayPal Bill Me Later: To display the PayPal Bill Me Later logo online, enter https://www.paypalobjects.com/webstatic/en_US/btn/btn_bml_SM.png.
If you want to enable both PayPal Express Checkout and Bill Me Later, you must create two separate PayPal payment methods so that both logos will be displayed.
|
(Shopping Cart)
Button Info Image |
This field is used to display the image that will be used for the PayPal Bill Me Later 'Info Action' links:
- PayPal Bill Me Later: https://www.paypalobjects.com/webstatic/en_US/btn/btn_bml_text.png
|
(Shopping Cart)
Info Action |
This field is used to display the information that the MasterPass and PayPal Bill Me Later information button will link to.
- MasterPass: http://www.mastercard.com/mc_us/wallet/learnmore/en/
- PayPal Bill Me Later: https://www.securecheckout.billmelater.com/paycapture-content/fetch?hash=AU826TU8&content=/bmlweb/ppwpsiw.html.
If nothing is entered in the 'Button Info Image' field, then the 'Info Action' link will display the text configured in the Registry application Registry::EN::Application::Online node's 'Learn More Link Text' field (available as of AudienceView 6.8.6 HotFix 1). |
| Options |
When configuring a PayPal payment method 'Type', select:
- Confirm Payment after Redirection (available as of AudienceView 6.8.6): This option must be used with MasterPass.
When customers choose to pay with MasterPass, they are presented with the following text: This will take you to your MasterPass digital wallet where you can select your card (configurable in the Registry application Registry::EN::Application::Payment Processor:: MasterPass node's 'Redirection Text' field). After customers click the button they redirected to the MasterPass site where they sign in and select the apporpriate card to use. When they return to AudienceView Online, they can then click 'Buy'. This option enables the necessary purchase flow.
For more information, refer to Creating a MasterPass Payment Method.
- For POS, Don't Ask for Pay Details: This option is used to create orders without taking payment details when using the Point of Sale system.
- Only show Save Payment Methods (available as of AudienceView 6.8.16): This option is used to prevent customers from using a payment method that has not already been saved against their customer accounts. When selected, the payment method will only be available when creating an order if it has already been saved against the customer's account. This is accomplished through an upload of the card details as a saved payment method.
This feature is primarily used with the CBORD gateway/payment method, ensuring that the university/college student cards are used by the students who own the cards. It can also be used when an internal account payment type needs to be approved/vetted before being used, or any time ad hoc usage of a payment type is not desired.
This can be overridden using the overrideSavedOnlyPaymentMethods permission on the TSorderBO.
- Supports Bill Me Later: This option is used to enable PayPal's Bill Me Later functionality. When enabling Bill Me Later you must also select Express Checkout.
This functionality can only be used if the default currency is set to use US dollars (USD) in the Registry application System::Configuration::Currencies node.
- Supports Express Checkout: This option is used to enable PayPal's Express Checkout functionality.
If PayPal is selected from the 'Type' dropdown, you must select this 'Option'. If the Credit Card is selected from the 'Type' dropdown, do not select this 'Option'.
For more information, refer to Creating a PayPal Payment Method.
|
| Data [1-8] |
Enables you to store additional information specific to your organization.
Any data entered into these fields is searchable through Business Intelligence. To modify a data field label, navigate to the Registry application Registry::EN::Business Objects::TSpaymentMethodBO::Payment Method node and select the field that you want to re-label. |
| Multidata [1-2] |
Enables you to store additional information specific to your organization. To add additional fields, click  or press CTRL+TAB once you have made an entry.
Any data entered into these fields is searchable through Business Intelligence. To modify a multidata field label, navigate to the Registry application Registry::EN::Business Objects::TSpaymentMethodBO::Payment Method node and select the field that you want to re-label. |