For every role configured in AudienceView, you are able to create charge thresholds. Once the unit price of an individual item reaches a given threshold, the value of the charge is limited or increased to the next threshold.
For example, configuring a per ticket charge with the following threshold structure:
Means that:
- $0.00 is charged for tickets with a $0.00 value (i.e. comps).
- $1.00 is charged for tickets with a value between $0.01 and $10.00 inclusive.
- $2.00 is charged for tickets with a value between $10.01 and $20.00 inclusive.
- $3.00 is charged for tickets with a value between $20.01 and $30.00 inclusive.
- $4.00 is charged for tickets with a value of $30.01 and higher.
Different thresholds can be configured for each role so that customers pay fewer charges depending on how they purchase tickets.
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Information
Thresholds can only be added to a charge while working with a version that has not yet come into effect: an unsaved version or a version with an 'Effective Date' in the future. |
To create a threshold for a charge, complete the following:
- Open the Product Configuration application from the AudienceView Desktop.
- Select the Charges tab.
The Charges|Search page appears.
- Search for and select the charge that you want to add a threshold to. For more information, refer to Product Configuration - Charges|Search Page and Performing Searches.
The Charges|Basic page appears.
- Choose an option:
| To work with |
Then |
| a new version, |
click 'Copy Version' and enter the charge version details into the applicable field of the versions section. For more information, refer to Versions Section. |
| a version effective in the future, |
select the version from the versions section. |
- Select the Pricing Tab.
The Charges|Pricing page appears.
- Click 'Add Entry'
A new pricing row appears.
- Select the user roles that you want to apply the pricing to.
To select more than one user role, hold CTRL or SHIFT while making your selections.
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Information
The same roll cannot appear in two different roles for the same version. |
- Enter a value in the field next to the 'Add Threshold' button.
- Click 'Add Threshold'.
A new column appears.
- Enter a monetary amount in the field below the threshold that you just added.
- For each additional order threshold that you want to add, repeat the process from Step 8.
- For every additional user role threshold that you want to add, repeat the process from Step 6.
- Click 'Apply'.
A window confirms that the application updated the charge.
- Click 'OK'.