AudienceView Connect

AVTiki Performance Configuration

To configure performances so that they are available for sale via AVTiki, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
  2. Select the Performances tab.
    The Performances|Search page appears.
  3. Search for and select the performance that you want to make available to AVTiki. For more information, refer to Venue Configuration - Performances|Search Page and Performing Searches.
    The Performances|Basic page appears.
  4. If you want to enable the 'RSVP' button on your Facebook event page, complete the following:
    1. Select Enable Reservation from the 'Options' field.
    2. Enter the Facebook Event ID (eid) in the 'External Reference Code' field.
      Information
      Once you create a Facebook event, the Facebook Event ID number (eid) can be found at the end of the event's URL following eid=.

      This will enable the 'RSVP to Event' button.

      Hint
      The above settings can also be configured at the series level.
  5. Enter the image location/URL that you want to display for this performance in the 'Logo 1' field.
  6. Select the Calendar tab.
    The Performances|Calendar page appears.
  7. Set a date or time in the 'Reservation Time Out' field for the AVTikiPurchase and AVTikiRedeem roles.
    Enter a relative date or date into field or click or to select the relative date or date.
    For more information, refer to Using Relative Dates and Times and Using the Calendar to Select a Date.
    Hint
    If you want to set the same 'Reservation Time Out' date/time across all of the performances available to the AVTikiPurchase and AVTikiRedeem roles, you can set it on the Application Security application Roles|Basic page 'Reservation Time Out' field for the AVTikiPurchase and AVTikiRedeem roles.
  8. Select the Limits tab.
    The Performances|Limits page appears.
  9. Select Customer from the 'Customer Group' dropdown
  10. Click 'Add Limit'.
    A new limit row appears.
  11. Select AVTikiPurchase and AVTikiRedeem from the 'User Role' field.
  12. Enter a value in the 'Max/Order' field.
    This will be the total of the purchased and reserved tickets.
    Hint
    The 'Maximum Number of Tickets per Order' can also be configured at the series level.
  13. Click 'Apply'.
    A window confirms that the application updated the performance.
  14. Click 'OK'.