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Warning
Do not change this setting if customer accounts already exist in your system. Changing the setting, for example, to force customers to use their 'Home Phone' numbers as their usernames will cause the 'Home Phone' field to become a mandatory field. If a customer account does not have a value stored in the 'Home Phone' field, the assumption that all of the data coming from database is valid is broken, and customers will not be able to access their accounts. |
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Caution
When customers are forced to use an email address or phone number as their usernames, their customer accounts can only have one online user configured each.
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To force AudienceView Online users to use their email addresses/phone numbers as their usernames, complete the following:
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Open the Application Security application from the AudienceView Desktop.
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Select the Roles tab.
The Roles|Search page appears.
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Search for and select the Internet role. For more information, refer to Application Security - Roles|Search Page and Performing Searches.
The Roles|Basic page appears.
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Select one of the following options from the 'Use Username As' dropdown:
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Click 'Apply'.
When one of the above options is enabled, the Online 'Username' field is hidden and the value entered in the 'Email'/'Phone Number' field is also written in the 'Username' field.