You can use this process in instances where your seat map image for the performance varies slightly from the actual venue (e.g. the colour of the seats are different).
The seating arrangement you define for a performance, cannot vary from the seating arrangement you define for your venue. If your venue’s seating arrangement varies, depending upon the performance type, you must define a separate venue for every seating arrangement.
If you have the same seat map image for all performances, you can specify this image in the performances’ venue. For more information, refer to Associating Kiosk Seat Map Images with Venues.
To associate a kiosk seat map image with a specific performance, perform the following:
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Open the Venue Configuration application from the AudienceView Desktop.
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Select the Performance tab.
The Performances|Search page appears.
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Search for and select the venue that you want to work with. For more information, refer to the Venue Configuration - Performances|Search Page and Performing Searches.
The Performances|Basic page appears.
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Specify the relative directory of the seat map image in the 'Alternate Detailed Image' field.
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Specify the width of the image, in pixels, in the 'Alternate Detailed X-Size' field.
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Specify the height of the image, in pixels, in the 'Alternate Detailed Y-Size' field.
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Click 'Apply'.
For more information, refer to Venue Configuration - Performances.