AudienceView Connect

Updating Offer Statuses in a Batch

You can update the status for a batch of offers if you have the permission to do so.

To update offer status, complete the following:

  1. Open the Utilities application from the AudienceView Desktop.
  2. Select the Offers tab.
    The Offers|Query Select page appears.
    Your organization may have additional queries created using the Business Intelligence and Reports application.
  3. Select General Offer Update from the Offer Update section.
    The query opens in the Offers|Offer Update page.
  4. Search for the offers that you want to work with. For more information, refer to Searching for Offers to Update in a Batch.
    The Select Offers section appears.
  5. To update only selected offers, in the Select Offers section, select the check box next to each offer you want to update.
    Click 'Select All' to select all of the offers on the current page. This will not select offers on other pages. If you want to update all of the search results, you can choose 'Update All' at the end of this procedure.
  6. To update the offer status, select a status from the 'Offer Status' field.
    If the status is changed to Declined or Closed, all of the admissions on the offers are released.
    If the status is changed to Open, the offers are opened unless they were already set to Accepted or Closed or the offer end date is in the past.
    If the status is changed from Declined to Open, no new seats are put on hold.
  7. Optionally, set a response date for the status change by selecting a date from the 'Response Date' field.
    The response date is the date that is associated with the change in status
    If no date is entered, the response date is defaulted to the current date and time.
  8. If you selected specific offers to update, click 'Update Selected'.
    If you want to update all offers returned in your search results (including results found on multiple pages), click 'Update All'.
    The batch results section appears indicating the progress of the batch. When completed, "Batch Run Completed!" appears.