AudienceView Connect

Customer Services Customer-History-Miscellaneous Items Page

Miscellaneous Items Search Section

The following image illustrates the miscellaneous items search section of the Customer|History|Miscellaneous Items page:

The miscellaneous items search section of the Customer|History|Miscellaneous Items page contains the following properties:

Field Description
Name Enables you to filter the search based on the name of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry.
Type Enables you to filter the search based on the type of miscellaneous item.
Order Item Net Enables you to filter the search based on the net value of the miscellaneous item.
Update Date Enables you to filter the search based on the date that the order was updated.
Enter a date or relative date into the field or click  or  to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.
Update User Name Enables you to filter the search based on the username of the person who updated the order.
To add additional fields, click or press CTRL+TAB once you have made an entry.
Update Role Enables you to filter the search based on the role of the person who updated the order.
To add additional fields, click or press CTRL+TAB once you have made an entry.
Order Item Record State Enables you to filter the search based on the transactional state of the item in the order.
Page Size The number of records that you want to display per page in your search results.

Miscellaneous Items Details Section

The following image illustrates the miscellaneous items section of the Customer|History|Miscellaneous Items page:

The miscellaneous items section of the Customer|History|Miscellaneous Items page contains the following properties:

Field Description
Order Item Record Number The number for the order.
Order Item Print Count The number of times the item, or the voucher representing the item, has been printed.
Order Item Net The net value of the item.
Name The name of the item.
Type The type of item (e.g. Membership, Merchandise, Pass).
Update Date The date and time the item was last updated. All miscellaneous items that are displayed are sorted by this field.
Order Item Record State The transactional state of the item in the order (e.g. Delete, Insert, Update).
Information
Rows appear on this page in three different shades:
  • White: Indicates that the customer was the billing customer on the order.
  • Light Grey: Indicates that the customer was the shipping customer on the order.
  • Dark Grey: Indicates that the customer was the agent on the order.