You can add ticket numbers provided by a third party if you have the appropriate permissions. When adding ticket numbers, you can only work with one performance at a time.
To add tickets to a performance from a third party, complete the following:
- Open the Utilities application from the AudienceView Desktop.
- Select the Performances tab.
The Performances|Templates page appears.
- Select the Tickets tab.
The Performances|Tickets page appears.
- Search for and select the performances that you want to work with.
For more information, refer to Searching for Performances to Update in a Batch.
- Select the performance that you want to work with in the matching performances section.
- In the add or cancel tickets section, enter the ticket number(s) you are adding in the 'Ticket Numbers' field.
For more information, refer to Notes About Entering Ticket Numbers.
- Click 'Add Tickets'.
A window prompts you to confirm the total number of tickets being added. This number is based on the number of lines you entered in the 'Ticket Numbers' field.
- Click 'OK'.
A window confirms that the application added the total number of tickets.
- Click 'OK'.