AudienceView Connect

Removing Admissions from Performances in a Batch

You can remove admissions from a performance if the admission has not been sold and/or is not on offer, and you have the appropriate permissions. Once removed, the admissions will no longer be visible or available for the selected performance(s).

Seats can also be removed using the Venue Configuration application. For more information, refer to the Removing an Admission from a Single Performance and Removing an Admission from Multiple Admissions.

To remove admissions from a performance, complete the following:

  1. Open the Utilities application from the AudienceView Desktop.
  2. Select the Performances tab.
    The Performances|Templates page appears.
  3. Select the Admissions tab.
    The Performances|Admissions page appears.
  4. Search for the performances you want to work with.
    For more information, refer to Searching for Performances to Update in a Batch.
  5. Select the performances you want to update in the matching performances section.
    Click 'Select All' to select all of the performances on the current page. This will not select performances on other pages.
    You should verify with the venue the exact naming of the seats you want to remove.
  6. In the add/remove seats section, enter section, row and seats of the admissions you want to remove.
    To add additional fields, click or press CTRL+TAB once you have made an entry. To remove a whole row, only enter the section and row. If you want to remove different seats from multiple rows, you must enter them individually.
  7. Click 'Remove Admissions'.
    A window prompts you to confirm the removal of the selected admissions. The confirmation displays the total number of admissions that will be removed for the number of performances selected and if any were sold or on offer that could not be removed.
  8. Click 'OK'.
    A window confirms that the application removed the admissions.
  9. Click 'OK'.