AudienceView Connect

Configuring AudienceView Ticket Templates with Fortress Barcodes

Before AudienceView can print Fortress barcodes on AudienceView tickets, you must specify details pertaining to the ticket. This is defined in a ticket template.

To configure AudienceView ticket templates with Fortress barcodes, complete the following:

  1. Open the General Configuration application from the AudienceView Desktop.
  2. Select the Tickets tab.
    The Tickets|Search page appears.
  3. Click 'Create New'.
    The Tickets|Basic page appears.
  4. Specify the name of the new ticket In the 'Name' field.
  5. Select Seat from the 'Type' dropdown.
  6. Click 'Add Preferences'.
    The stock preferences sections appears.
  7. Select the stock to use when printing this template from the 'Stock' dropdown.
  8. Enter a number (your order of preference) in the 'Rank' field.
    If the highest ranked stock corresponds to a printer that is unavailable, the ticket will print using the next ranked stock.
  9. For every stock type that you would like to add to the ticket template, repeat the process from Step 6.
    For thermal paper tickets, you will most likely select Ticket Stock as the 1 ranked stock.
  10. Click 'Create'.
    A widnow confirms that the application created the ticket template.
  11. Click 'OK'.
  12. Add devices and elements to your ticket template as desired.
    For more information, refer to the General Configuration Tickets.
    When adding a Fortress-generated barcode to a ticket template, use the Tickets ticket_barcode computed value.