You can configure whether or not the seat availability indicators (e.g. Excellent, Good) display on the Customer Services application Seat|Search page as well as upsell/add-on articles (containing search widgets) that appear in the Desktop and/or on the default.asp page for AudienceView Online. When enabled for the Customer Services application Seat|Search page, the cells of the 'Availble Seats' column in the select performance section will coloured.
To enable the availability indicators, complete the following:
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Open the Application Security application from the AudienceView Desktop.
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Select the Users or Group tab.
The associated Search page appears.
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Search for and select the appropriate user or group. For more information, refer to Application Security - Users|Search Page or Application Security - Group|Search Page and Performing Searches.
The associated Basic page appears.
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Select the Content tab.
The associated Content page appears.
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Select the Online or Customer Services property.
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Select Ticket Availability property by holding CTRL and clicking on it.
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Information
If you do not hold CTRL while selecting the Ticket Availability option all of the options that are currently selected will be deselected. |
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Click 'Apply'.
A window confirms that the application updated the user or group.
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Click 'OK'.