AudienceView Connect

Suggesting a Gift

Once suggested gifts have been enabled, gifts can be configured so that they are presented to Online customers in a pop-up when customers purchase certain items.

To configure a suggested gift, complete the following

  1. Open the Funds Management application from the AudienceView Desktop.
    The Programs|Search page appears.
  2. Select the Gifts tab.
    The Gifts|Search page appears.
  3. Search for and select the gift that you want to suggest. For more information, refer to Funds Management - Gifts|Search Page and Performing Searches.
    The Gifts|Details page appears.
  4. Select the role that you want to suggest the gift to from the 'Suggested Gift Roles' field.
    To select more than one role, hold CTRL or SHIFT while making your selections.
    Information
    If you select a role, but do not complete any of the other fields in the suggested gift criteria section, the gift will be the default gift for the role (e.g. if you select Internet, the gift will be suggested to all Online customers. Any other suggested gifts (i.e. on performances, bundles and miscellaneous items) override the default gift.
  5. Enter the name of the performance(s) that you want the gift to be suggested for from the 'Suggested Gift Performances' field or click to search for and select it.
    For more information, refer to The Find Performances Dialog Box.
  6. Enter the name of the bundle(s) that you want the gift to be suggested for from the 'Suggested Gift Bundles' field or click to search for and select it.
    For more information, refer to The Find Bundles Dialog Box.
    Information
    Bundle level suggested gifts will search the contents of the bundle for the highest ranked suggested gift. If a suggested gift within the bundle out ranks the bundle's suggested gift, that gift will be displayed.
  7. Enter the name of the miscellaneous item(s) that you want to suggested the gift to from the 'Suggested Gift Miscellaneous Items' field or click to search for and select it.
    For more information, refer to The Find Miscellaneous Items Dialog Box.
  8. Click 'Apply'.
    A window confirms that the application updated the program.
  9. Click 'OK'.
Hint
Suggested gifts are displayed in their 'Rank' order. The gift with the highest rank will be displayed.
As of AudienceView 6.8.15, if an image is added to 'Logo 1' of the gift, the image will appear in the suggested gift pop-up.