The Find Miscellaneous Items Dialog Box
When you click next to a 'Miscellaneous Items' field the Find Miscellaneous Items dialog box appears. You can use this dialog box to search for miscellaneous items.
The following image illustrates the Find Miscellaneous Items dialog box:
The Find Miscellaneous Items dialog box contains the following properties:
Field |
Description |
Name |
Enables you to filter the search based on the name of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Description |
Enables you to filter the search based on the description of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Type |
Enables you to filter the search for the selected type(s) of miscellaneous item:
- Memberships
- Merchandise
- Other
- Pass
To select more than one miscellaneous item, hold CTRL or SHIFT while making your selections.
|
Page Size |
Enables you to specify the number of records to display per page returned in the results. |
To search for and select a miscellaneous item, complete the following:
- Enter the desired search criteria in the appropriate fields in the search miscellaneous items group box.
- Click 'Search'.
The system returns all of the miscellaneous items matching your entered search criteria and displays them in the search results display box.
If multiple pages of search results are displayed, you can use the '<< Previous' and 'Next >>' buttons to open the additional pages.
You cannot select items across multiple pages. If the two or more items that you want to select do not appear on the same page, you can:
- Increase the 'Page Size' to search again.
- Narrow your search by modifying your search criteria.
- Click the check box beside the desired miscellaneous item.
The system displays a checkmark in the check box beside the miscellaneous item.
- To deselect a miscellaneous item, click on the checkmark beside the miscellaneous item.
The system removes the checkmark from the check box beside the miscellaneous item.
- To select all of the miscellaneous items displayed in the search results display box, click 'Select All'.
All of the currently displayed miscellaneous items in the search results display box are marked for selection.
- To deselect all of the miscellaneous items displayed in the search results display box, click 'Deselect All'.
All of the currently selected miscellaneous items in the search results display box are no longer marked for selection.
The 'Deselect All' button only appears after the 'Select All' button has been clicked.
- Click 'Apply'.
The Find Miscellaneous Items Dialog Box - Messages|Build Page
When you click the 'Build Link' button on the Correspondence application Messages|Build page and select Miscellaneous Items from the dropdown, the following Find Miscellaneous Items dialog box appears. You can use this dialog box to search for miscellaneous items, and then create links to them in emails.
The following image illustrates the Find Miscellaneous Items dialog box when it is accessed from the Messages|Build page:
When accessed via the Messages|Build page, the Find Miscellaneous Items dialog box contains the following properties:
Field |
Description |
Name |
Enables you to filter the search based on the name of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Description |
Enables you to filter the search based on the description of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Type |
Enables you to filter the search for the selected type(s) of miscellaneous item:
- Memberships
- Merchandise
- Other
- Pass
To select more than one venue, hold CTRL or SHIFT while making your selections.
|
Page Size |
Enables you to specify the number of records to display per page returned in the results. |
Base Site URL |
Select the base URL that you would like to associate the link with from the dropdown.
|
Information
The 'Base Site URLs' are defined in the Site URLs list. For more information, refer Configuring Lists. |
|
Language |
Select the language from the dropdown. |
Link |
Once a miscellaneous item has been selected, the link to it appears in this field. |
Link Name |
Enables you to categorize the links that you embed in messages.
For example, you could select a 'Link Name' of Electronic to any links that are related to electronic music merchandising. Then you can create a Correspondence BI query using the Response Link Name criteria or a Customer BI query using the Correspondence Response Link Name criteria to target customers who clicked on an Electronic link. For more information, refer to Business Intelligence and Reports - Business Intelligence.
|
Information
The 'Link Names' are defined in the Link Name list. For more information, refer to Configuring Lists. |
|
Caution
When users click on more than one link from an email in the same session, only the first link is registered in the audit; however, if they take further action after clicking the link (e.g. purchase the item) then the click-through is registered in the audit.
Because users have to log in to check Internal messages, links included in Internal messages are not added to the audit unless users log out or take further action after clicking the link (e.g. purchase the item). |
|
Campaign |
Enables you to enter a name for the email marketing campaign (e.g. Fall 2013 Newletter) for use with Google Analytics.
This field does not appear unless Analytics has been enabled for the Correspondence application. |
Content |
Enables you to enter a brief description of the content of the email (e.g. 20%-off Fall 2013 Events) for use with Google Analytics.
This field does not appear unless Analytics has been enabled for the Correspondence application. |
Medium |
Enables you to enter the medium used to communicate with customers for use with Google Analytics. In most cases this will be Email.
This field does not appear unless Analytics has been enabled for the Correspondence application. |
Source |
Enables you to enter the name of the company/list used to send the email to customers for use with Google Analytics. This is particularly important if your organization also uses an outside email marketing company.
This field does not appear unless Analytics has been enabled for the Correspondence application. |
To create a link to a miscellaneous item in a message, complete the following:
- Enter the message text for the link (e.g. 'Click HERE to purchase').
- Highlight the text that you want to build the item link upon (e.g. 'HERE' in 'Click HERE to purchase').
If no text is selected, the link will be created using the item name. The link will be inserted at the position of the cursor.
- Select Miscellaneous Item from the 'Build Link' dropdown.
The Find Miscellaneous Items dialog box appears.
- Enter the desired search criteria in the appropriate fields in the search miscellaneous items group box.
- Click 'Search'.
The system returns all of the miscellaneous items matching your entered search criteria and displays them in the search results display box.
If multiple pages of search results are displayed, you can use the '<< Previous' and 'Next >>' buttons to open the additional pages.
You cannot select items across multiple pages. If the two or more items that you want to select do not appear on the same page, you can:
- Increase the 'Page Size' to search again.
- Narrow your search by modifying your search criteria.
- Click on the desired miscellaneous item.
The link for the miscellaneous item is displayed in the 'Link' field.
- Select the appropriate base site for the URL in the 'Base Site URL' dropdown.
- If Google Analytics has been enabled for the Correspondence application, complete the 'Campaign', 'Content', 'Medium' and 'Source' fields.
- Click 'Insert Link'.
The miscellaneous item link is inserted in the message.
- Click 'Apply'
A window confirms that the application updated the message.
- Click 'OK'.
The Find Miscellaneous Items Dialog Box - Article|Text Page
When you click the 'Build Link' button on the Content Management application Article|Text page and select Miscellaneous Items from the dropdown, the following Find Miscellaneous Items dialog box appears. You can use this dialog box to search for miscellaneous items, and then create links to them in articles.
The following image illustrates the Find Miscellaneous Items dialog box when it is accessed from the Article|Text page:
When accessed via the Article|Text page, the Find Miscellaneous Items dialog box contains the following properties:
Field |
Description |
Name |
Enables you to filter the search based on the name of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Description |
Enables you to filter the search based on the description of the miscellaneous item.
To add additional fields, click or press CTRL+TAB once you have made an entry. |
Type |
Enables you to filter the search for the selected type(s) of miscellaneous item:
- Memberships
- Merchandise
- Other
- Pass
To select more than one venue, hold CTRL or SHIFT while making your selections.
|
Page Size |
Enables you to specify the number of records to display per page returned in the results. |
Language |
Select the language from the dropdown. |
Link |
Once a miscellaneous item has been selected, the link to it appears in this field.
If you want to only use the article/link for Online sales, then select click 'Insert Link'. |
Link Tag |
Once a miscellaneous item has been selected, a link tag to it appears in this field.
If you want use the article/link in the AudienceView Desktop and online, then click 'Insert Link Tag'. |
Link Name |
Enables you to categorize the links that you embed in messages.
For example, you could select a 'Link Name' of Electronic to any links that are related to electronic music merchandising. Then you can create a Correspondence BI query using the Response Link Name criteria or a Customer BI query using the Correspondence Response Link Name criteria to target customers who clicked on an Electronic link. For more information, refer to Business Intelligence and Reports - Business Intelligence.
|
Information
The 'Link Names' are defined in the Link Name list. For more information, refer to Configuring Lists. |
|
Caution
When users click on more than one link from an article in the same session, only the first link is registered in the audit; however, if they take further action after clicking the link (e.g. purchase the item) then the click-through is registered in the audit. |
|
To create a link to a miscellaneous item in an article, complete the following:
- Enter the message text for the link (e.g. 'Click HERE to purchase').
- Highlight the text that you want to build the item link upon (e.g. 'HERE' in 'Click HERE to purchase').
If no text is selected, the link will be created using the item name. The link will be inserted at the position of the cursor.
- Select Miscellaneous Item from the 'Build Link' dropdown.
The Find Miscellaneous Items dialog box appears.
- Enter the desired search criteria in the appropriate fields in the search miscellaneous items group box.
- Click 'Search'.
The system returns all of the miscellaneous items matching your entered search criteria and displays them in the search results display box.
If multiple pages of search results are displayed, you can use the '<< Previous' and 'Next >>' buttons to open the additional pages.
You cannot select items across multiple pages. If the two or more items that you want to select do not appear on the same page, you can:
- Increase the 'Page Size' to search again.
- Narrow your search by modifying your search criteria.
- Click on the desired miscellaneous item.
Links to the miscellaneous item are displayed in the 'Link' and 'Link Name' fields.
- If you want to use the article/link only for AudienceView Online, click 'Insert Link'.
The miscellaneous item link is inserted.
- If you want use the article/link in the AudienceView Desktop and online, then click 'Insert Link Tag'.
The miscellaneous item link tag is inserted.
- Click 'Apply'
A window confirms that the application updated the article.
- Click 'OK'.