AudienceView Connect

Creating a Series Calendar Entry

To add a series calendar entry, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
  2. Select the Series tab.
    The Series|Search page appears.
  3. Search for and select the series that you want to work with. For more information, refer to the Venue Configuration - Series|Search Page and Performing Searches.
    The Series|Details page appears.
  4. Select the Calendar tab.
    The Series|Calendar page appears.
  5. Click 'Add Entry'.
    A blank calendar row appears.
  6. Complete the following series calendar fields:
    1. Select one or more roles from the 'Role' list which you want to enable access to the series.
      To select more than one role, hold CTRL or SHIFT while making your selections.
      If you do not hold CTRL while selecting the role all of the roles that are currently selected will be deselected.
    2. Enter the date from which the series will appear on the calendar in the 'On Calendar' field or select a date by clicking next to the field. For more information, refer to Using a Calendar to Add a Date.
      Use the buttons in the column header to set to the date for all calendar entries.
    3. Optionally enter a date when the series goes off the calendar in the 'Off Calendar' field or select a date by clicking  next to the field. For more information, refer to Using a Calendar to Add a Date.
    4. Enter the date from which the role can sell the series in the 'On Sale' field or select a date by clicking  next to the field. For more information, refer to Using a Calendar to Add a Date.
    5. Optionally enter a date when the series goes off sale to the role in the 'Off Sale' field.
    6. If you want to grant access to the series using a promotion, enter the promotion's 'Promotion Code' in the 'Promotion Code' field or click  to search for the code(s).
      For more information, refer to The Find Promotion Codes Window.
      • If the promotion does not have an access code, only those customers holding a benefit that has the associated promotion will be able to access the series.
      • If the promotion has an access codes, customers must enter the 'Promotion Access Code' online to access the series.
        For more information, refer to Configuring Promotions.
    7. Enter the length of time seats can be on offer before they become available to other users in the 'On Offer Reservation' field.
      Enter the duration in the field or click  to select the duration. For more information, refer to Using Relative Dates and Times.
    8. Enter the duration of time that any reservations or offers made on the performance will be valid in the 'Offer Time Out' field.
      Enter a relative date or date into field or click  or  to select the relative date or date.
      For more information, refer to Using Relative Dates and Times and Using a Calendar to Add a Date.
    9. Enter the fixed date that any reservations or offers made on the performance will expire for the particular selected roles in the 'Offer Valid Until' field.
      Enter the date or relative date in the field or click  or  to select a date or relative date.
      For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times.

      For more information, refer to Venue Configuration - Series|Calendar Page.
       
  7. For each role you want to define, repeat the process from Step 5.
  8. Click 'Apply'.
    A window confirms that the application updated the series.
  9. Click 'OK'.

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