AudienceView Connect

Pushing Down Series Changes to Performances

 

Performances inherit many settings made at the series level. If you modify a series after creating its performances, you can push down the changes to selected performances.

  • Ticket Template
  • Associations
  • Accepted Payment Methods
  • Delivery Method
  • Series Calendar
  • Series Limits
  • Options
  • Series URLs
Caution
If any of these fields were customized at the performance level, the changes pushed down from the series will replace any customizations. Updating numerous performances at once can have an impact on the performance of the application. Be sure to only update those performances that require the update.

Any of the other series information is not pushed down to the performances but will be used when creating new performances.

To push down series changes to performances, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
  2. Select the Series tab.
    The Series|Search page appears.
  3. Search for and select the series that you want to modify. For more information, refer to the Venue Configuration Series|Search Page and Performing Searches.
    The Series|Basic page appears.
  4. Make all required changes to the series.
  5. Click 'Apply'.
    A window confirms that the application updated the series.
  6. Click 'OK'.
  7. Click 'Update Performances'.
    The Select Performances dialog box appears displaying the performances associated to the series.
  8. Select the performances that you want to update with the changes.
    To select more than one performance, hold CTRL or SHIFT while making your selections.
  9. Select the area(s) of the series that you want to push down to the performance.
    • Associations: Information defined in the Series|Basic page's 'Association' dropdown.
    • Calendar: Information defined on the Series|Calendar page.
    • Delivery Methods: Information defined in the Series|Basic page's 'Allowed Delivery Methods' field.
    • Limits: Information defined in the limits section of the Series|Limits page.
    • Eligible Passes: Information defined in the Series|Basic page's 'Passes' field.
    • Payment Methods: Information defined in the Series|Basic page's 'Accepted Payment Methods' field.
    • Performance Details: Information defined in the following areas of the Series|Basic page:
      • details section: 'Merchant Description' and 'Sales Type' fields and 'Producer' and 'Ticket Template' dropdowns.
      • performance data section: 'Options' field.
      • series URLs section: 'Additional Info', 'Logo 1', 'Logo 2', 'Upsell Article' and 'Add-on Article' fields.
  10. Click 'OK'.
    A window prompts you to confirm the modification of the selected performances.
  11. Click 'OK'.
    A window confirms that the application updated the performances.
  12. Click 'OK'.