• Troubleshooting Desktop Login Failures
  • Invalid Username or Password
  • Too Many Invalid Login Attempts
• Changing Your Login Settings
  • Changing Your Login Password
  • Changing Your User Role
  • Changing Your Location
  • Changing Your Printer
  • Changing Your Payment Terminal
• Using System Override

The following error message appears, when you log into AudienceView Desktop using a non-existent username or password:

Invalid Login.

To resolve this problem, complete the following:

1. Verify your AudienceView system login ID and password.
2. Enter the appropriate login ID and password.
   
   

   Hint Your Username and Password are case-sensitive.