AudienceView Connect

Creating a Role

To create a new role, complete the following:

  1. Open the Application Security application from the AudienceView Desktop.
  2. Select the Roles tab.
    The Roles|Search page appears.
  3. Click 'Create New'.
    The Roles|Basic page appears.
  4. Specify details pertaining to this new role in the user role section. For more information, refer to Application Security Roles-Basic Page.
  5. Select the users that you want to assign to the new role from the Available Users list.
    To select more than one user, hold CTRL or SHIFT while making your selections.
    You can also assign existing or new users to a role from the Users|Basic page. For more information, refer to Creating a User Account.
    No more than 1,000 users can be assigned to a particular role.
  6. Click '>>' to move the selections to the Assigned Users list.
    You can remove users from a role by highlighting the user in the Assigned Users list and clicking '<<'.
  7. In the restrict venues section, select the venues that this role cannot configure.
    This restriction only applies if this role will have the permission to configure venues. The role will not be prevented from viewing or selling items for the venue, but will be prevented from configuring the venue.
  8. Click '>>' to move the selections to the Restricted Venues list.
    You can remove venues by highlighting a venue in the Restricted Venues list and clicking '<<'.
  9. Select the warning message(s) that you want to suppress from the list. For example, by default if an order is unpaid, users must enter a reason. Suppressing the warning enables users to create an unpaid order without entering a reason.
    To select more than one message to suppress, hold CTRL or SHIFT while making your selections.
  10. Enter additional data to be captured for your organization’s needs in the role data section.
  11. Click 'Create'.
    A window confirms that the application created the role.
  12. Click 'OK'.

Example User Role

The following example illustrates a role for ticket sellers working in a non-profit organization’s on-site, day-of-performance box office.

In this example, box office staff are only allowed to accept cash for walk-in sales.

Field Input
Name Box Office
Description On-site box office sales; day of performance.
Offer Time Out 5m (5 minutes)
Default Payment Method Cash
Default Delivery Method Walk Up
Performance View Preference quickSale.asp