• Fortress Configuration Guide
  • Overview of Fortress
  • Configuring AudienceView to Interface with Fortress
    • Configuring Fortress Gateways
    • Configuring Fortress Stock
    • Configuring Fortress Printers
    • Configuring Fortress Delivery Methods
    • Configuring AudienceView Ticket Templates with Fortress Barcodes
    • Configuring Fortress Passes
      • Creating Fortress Pass Templates
      • Creating Fortress Passes
    • Configuring Fortress Performances and Bundles
    • Adding Fortress Tickets and Passes to Performances, Bundles and Miscellaneous Items
    • Excluding Performances from Fortress
  • Fortress to AudienceView Configuration Mappings

QAS Deployment:

For Britain, Database Layout address format should have the following format:

• Address Line 1: [60]
• Address Line 2: [60]
• Address Line 3: [60] Town
• Address Line 4: [60] County
• Address Line 5: [60] Postcode
• Address Line 6: [60] Country

For Ireland, Database Layout address format should have the following format :

• Address Line 1: [60] Sub Building Number, Sub Building Name, Building Name
• Address Line 2: [60] Building Number
• Address Line 3: [60] Primary Thoroughfare
• Address Line 4: [60] Primary Locality
• Address Line 5: [60] Secondary Locality
• Address Line 6: [60] Posttown
• Address Line 7: [60] County
• Address Line 8: [60] PNR County
• Address Line 9: [60] Country

The Postal Code (TScustomerBO - Addresses) should also be set to optional because Ireland does not use Postal Codes. 

Make sure that the Country is NOT formatted to be capitalized.

Restart the QAS service after making the changes.