• Fortress Configuration Guide
  • Overview of Fortress
  • Configuring AudienceView to Interface with Fortress
    • Configuring Fortress Gateways
    • Configuring Fortress Stock
    • Configuring Fortress Printers
    • Configuring Fortress Delivery Methods
    • Configuring AudienceView Ticket Templates with Fortress Barcodes
    • Configuring Fortress Passes
      • Creating Fortress Pass Templates
      • Creating Fortress Passes
    • Configuring Fortress Performances and Bundles
    • Adding Fortress Tickets and Passes to Performances, Bundles and Miscellaneous Items
    • Excluding Performances from Fortress
  • Fortress to AudienceView Configuration Mappings

To set up AudienceView to use QAS Pro On Demand, complete the following:

1. Run the CopyDLL.cmd file in the Libs\AVS Gateways folder in your build. This will copy the DLLs to the default location, specified in the Registry.
2. To configure QAS Pro On Demand in the Registry:
   1. Open the Registry application from the AudienceView Desktop.
   2. Navigate to the Registry::EN::Business Objects::TScustomerBO node.
   3. Select QASOnDemand Gateway from the 'Address Gateway' field.
   4. Navigate to the System::Configuration::Address Verification Gateways::QASOnDemand Gateway node.
   5. Enter the user name associated with the QAS Pro On Demand account in the 'username' field.
   6. Enter the password associated with the user name in the 'password' field.

      Hint The user name and password are provided by QAS when Pro On Demand is purchased.

   7. Click 'Apply'
      A window confirms that the application has updated the Registry.
   8. Click 'OK'.
3. To enable QAS Pro On Demand for the Desktop:
   1. Open the Application Security application from the AudienceView Desktop.
   2. Select the Users or Groups tab, depending on which one you would like to enable QAS for.
      The associated Search page appears.
   3. Search for and select the user or group that you want to work with.
      The associated Basic page appears.
   4. Select the Content tab.
      The associated Content page appears.
   5. Select the Customer Services property.
   6. Select Look Up Address by holding CTRL and clicking on it.

      Information If you do not hold CTRL while selecting the Look Up Address option all of the options that are currently selected will be deselected.

4. To enable QAS Pro On Demand for Online:
   1. Open the Application Security application from the AudienceView Desktop.
   2. Select the Users or Groups tab, depending on which one you would like to enable QAS for.
      The associated Search page appears.
   3. Search for and select the user or group that you want to work with.
      The associated Basic page appears.
   4. Select the Content tab.
      The associated Content page appears.
   5. Select the Online property.
   6. Select Look Up Address by holding CTRL and clicking on it.

      Information If you do not hold CTRL while selecting the Look Up Address option all of the options that are currently selected will be deselected.

5. Open the Application Security application from the AudienceView Desktop.
6. Select the Roles tab.
   The Roles|Search page appears.
7. Search for and select the role that you want to work with. For more information, refer to Application Security Roles-Search Page and Performing Searches.
   The Roles|Basic page appears.
8. Select the allowed address states (i.e. when QAS is enabled and a user's address is assessed, in what scenarios are you going to allow the user to proceed) from the 'Allowed Address States field.
   To select more than one allowed address state, hold CTRL or SHIFT while making your selections.

   Caution If you do not select Verified from the 'Allowed Address State' field, an error will occur when you try to save a account with a verified address.

   1. Not Verified: Not Verified means the user has not attempted to verify the address against QAS (i.e. the user did not click on the Lookup Address button after entering the address). If this state is selected here, the user is allowed to save addresses that have not been checked by QAS. This state is selected by default.
   2. Verified: Verified means the user attempted to verify the address against QAS, and the address was found to be valid. If this state is selected here, the user is allowed to save addresses that QAS deems to be valid.
   3. Not Applicable: Not Applicable means the user attempted to verify the address against QAS, but it could not be verified (e.g. address is located in a country not covered by QAS). If this state is selected here, the user is allowed to save addresses that QAS cannot verify.
   4. Invalid: Invalid means the user attempted to verify the address against QAS, but it was found to be invalid, and the user did not correct it. If this state is selected here, the user is allowed to save addresses that QAS deems to be invalid.
9. If desired, you can modify settings for the QAS Gateway in the Registry application System::Configuration::Address Verification Gateways::QAS Gateway node.

Once configured, the 'Lookup Address' button will be available in the Customer Services application Customer|Basic and Customer|Advanced pages, and Online in the createAccount.asp and maintainAddresses.asp pages.