 | Warning
Updating a saved, executed query will delete the original query results from the Customer Merge|Query page and revert the 'Executed' status to No. |
To modify a query that has been used to search for/merge accounts, complete the following:
- Open the Utilities application from the AudienceView Desktop.
- Select the Customer Merge tab.
The Customer Merge|Search page appears.
- Search for and select the customer merge query that you want to modify. For more information, refer to Utilities Customer Merge-Search Page and Performing Searches.
The Customer Merge|Details page appears.
 | Information
- To view the query results, click 'Load'.
The Customer Merge|Query page appears.
- If the query does not return the desired results, return to the Customer Merge|Details page by selecting the Details tab.
The Customer Merge|Details page appears.
|
- Modify the applicable fields.
For more information, refer to Utilities Customer Merge-Details Page
| Warning
The updated query will be saved, deleting the original query results from the Customer Merge|Query page and reverting the 'Executed' status to No. |
- Click 'Apply'.
A window prompts you to confirm the saving of the updated query and the subsequent deletion of the original query results.
- Click 'OK'.
The customer merge query is saved.
The 'Executed' status is reverted to No and the 'Load' button is reverted to the 'Execute' button.
The original query results on the Customer Merge|Query page are deleted.
- Click 'Execute'.
The Customer Merge|Query page appears, displaying the results of the merge query.
On the Customer Merge|Details page, the 'Executed' read-only field changes to Yes, and the 'Execute' button becomes the 'Load' button.
For information about merging customer accounts, refer to Merging a Batch of Customer Accounts.