AudienceView Connect

Running a Renewal

Once a renewal has been created, you must click 'Execute' to run the batch of renewals.

To run a renewal, complete the following:

  1. Open the Utilities application from the AudienceView Desktop.
  2. Select the Renewals tab.
    The Renewals|Search page appears. 
  3. Search for and select the renewal that you want to work with. For more information, refer to Utilities Renewals-Search Page and Performing Searches.
    The Renewals|Details page appears. 
  4. Click 'Execute'.
    The renewal is run and the Renewals|Results page appears.
If a value was not entered in the 'Offer Start Date' field, the offer start date will be the date when the renewal was run ('Execute' was clicked). Online customers will immediately be able to see the offer when they log into their accounts.
Once a renewal has been created, you can click 'Execute' at any time to run the batch of renewals, even if there are unsaved changes. If you do not click 'Apply' after modifying a renewal, the changes will not be saved and you will not be able to search for the updated renewal later.