• Contacts
  • Creating a Contact
  • Selecting a New Default Contact for a Customer Account
  • Deleting a Contact
• Linking Customer Accounts
  • Viewing an Account Linkage
  • Creating an Account Linkage
  • Modifying an Account Linkage
  • Deleting an Account Linkage

To delete a link, complete the following:

1. Open the Customer Services application from the AudienceView Desktop.
   The Customer|Search page appears.
2. Search for and select the customer account whose link you want to delete. For more information, refer to Searching for a Customer or Contact.
   If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
3. Select the Links tab.
   The Customer|Links page appears.
4. Click Edit to the left of the link you want to delete.
5. Click 'Delete'.
   A window prompts you to confirm the deletion of the link.
6. Click 'OK'.
   A window confirms that the application deleted the link.
7. Click 'OK'.
   The Customer|Links page refreshes and the link is no longer displayed.