AudienceView Connect

Deleting an Account Linkage

To delete a link, complete the following:

  1. Open the Customer Services application from the AudienceView Desktop.
    The Customer|Search page appears.
  2. Search for and select the customer account whose link you want to delete. For more information, refer to Searching for a Customer or Contact.
    If you selected the default contact, the Customer|Basic page will appear, otherwise the Customer|Advanced page will appear.
  3. Select the Links tab.
    The Customer|Links page appears.
  4. Click Edit to the left of the link you want to delete.
  5. Click 'Delete'.
    A window prompts you to confirm the deletion of the link.
  6. Click 'OK'.
    A window confirms that the application deleted the link.
  7. Click 'OK'.
    The Customer|Links page refreshes and the link is no longer displayed.