• Charge Calculation
• Charge Behaviour
• Product Configuration Charge Pages
  • Product Configuration Charges-Search Page
  • Product Configuration Charges-Details Page
  • Product Configuration Charges-Cap Page
  • Product Configuration Charges-Pricing Page
  • Product Configuration Charges-Location Page
• Configuring Charges
  • Creating a Charge
  • Adding a Cap to a Charge
  • Pricing a Charge
  • Creating a Threshold for a Charge
  • Managing Charge Locations
    • Adding a Charge Location
    • Modifying a Charge Location
    • Deleting a Charge Location
  • Modifying a Charge
  • Deleting a Charge

To create a charge, complete the following:

1. Open the Product Configuration application from the AudienceView Desktop.
2. Select the Charges tab.
   The Charges|Search page appears.
3. Click 'Create New'.
   The Charges|Details page appears.
4. Enter the charge details into the applicable fields of the charge details and charge data sections.
   For more information, refer to Product Configuration Charges-Details Page.
5. Enter the charge version details into the applicable fields of the versions section.
   For more information, refer to Versions Section.
6. Select the Cap tab.
   The Charges|Cap page appears.
7. Click 'Add Entry'.
   A new charge cap row appears.
8. Select the roles that you would like to apply the charge cap to from the 'Roles' field.
   To select more than one user role, hold CTRL or SHIFT while making your selections.
9. Enter the number of times that you want the charge to be applied in the 'Cap' field.

   Information If you do not enter a charge cap, it is assumed that the charge will be applied per ticket. For more information, refer to Adding a Cap to a Charge.

   
   

10. For every charge cap row that you want to add, repeat the process from Step 7.
11. Select the Pricing tab.
    The Charges|Pricing page appears.
12. To determine the behaviour for the pricing, select the desired charge from the 'Available Charges' field.
    To select more than one charge, hold CTRL or SHIFT while making your selections.
13. Click the desired '>>' button to place the selected charge in the 'Included Charges', 'Inside Charges' or 'Additional Charges' field.
    For more information, refer to Types of Charges.

    Information You cannot add pricing to a charge version once the 'Effective Date' has passed. For more information, refer to Pricing a Charge.

    
    

14. In the thresholds section, enter the individual service charge threshold values for each role.

    Hint To set the same value for all of the roles: Enter the desired threshold value in the field above the 'Set All' button. Click 'Set All'.

    
    

15. For each additional order threshold you would like to add:
    1. Enter a value into the field beside the 'Add Threshold' button.  
    2. Click 'Add Threshold'.
       A new threshold column appears. 

       Information You cannot add thresholds to a charge version once the 'Effective Date' has passed. For more information, refer to Creating Thresholds for a Charge.

16. Click 'Create'.