You are able to create a new stored value item by entering the basic type, payment gateway, and ticket template information into the Stored Value Items|Details page. Once created, you are able to associate the stored value item to delivery methods just like all other payment methods. For more information, refer to Stored Value Items-Details Page.
To create a new stored value item, complete the following:
- Open the Product Configuration application from the AudienceView Desktop.
- Select the Stored Value Items tab.
The Stored Value Items|Select page appears.
- Click 'Create New'.
The Stored Value Items|Details page appears.
- Enter the details of the stored value item into the stored value items details group box. Enter the following information:
- Name: The name you want to give the stored value item. (e.g. Members Gift Card).
- Description: A description for the stored value item. This is not published to the end user (e.g. Gift Card given Exclusively to Members).
- Short Description: A short description for the stored value item. This is not published to the end user and could be used to store an internal code describing the stored value item (e.g. MGC0001).
- Type: The type of stored value item, either a single purchase type:
- Purchase: The stored value item can only be purchased (e.g. gift certificate).
- Purchase + Reload: The stored value item can be purchased and reloaded (e.g. gift card).
- Purchased Fixed: The stored value item can only be purchased at a predefined amount.
- Purchased Fixed + Reload Fixed: The stored value item can only be purchased and reloaded at a predefined amount.
- Reload: The stored value item can only be reloaded.
- Reload Fixed: The stored value item can only be reloaded at a predefined amount.
A 'Fixed' stored value item indicates that the amount that can be added to the stored value item can only be selected by pre-set amounts, which have already been configured on the Stored Value Item. If the item is not 'Fixed', the 'Amount' field (found below), will also show a list of available pre-set amounts, and will be editable.
- Expiry: The date or duration when the stored value item will expire. Enter a date or relative date into the field or click
or 
to select the date or relative date.
For more information, refer to Using a Calendar to Add a Date and Using Relative Dates and Times. If you do not want the stored value item to expire and be available for use indefinitely, leave the 'Expiry' field blank.
 | Caution
In some places, it is illegal for gift certificates/cards to have an expiry date. Consult with your accounting team regarding your organization's situation. |
- Amount: The amount you want to allot to the stored value item at the time of purchase. By setting the value, the value of the stored value item is fixed. To add additional fields, click
or press CTRL+TAB once you have made an entry. If you want to allow the stored value item to be purchased/reloaded with any value (not fixed) leave one field empty.
- Ticket Template: The ticket template that will be used when the stored value item is printed.
- Gateway: The payment gateway used for the processing of payments used against the stored value item. Use Gift Card, Gift Certificate or Account for gift card, gift certificate or account-type stored value items respectively. If you want to use a different payment gateway to process payments with the stored value item, select the desired payment gateway.
Ensure that you have the correct payment gateway selected for the stored value item type to avoid errors in payment processing. That is, if you have selected a Gift Card type of stored value item and select Account as the payment gateway, the user will experience payment errors.
 | Hint
Ensure that the payment method that you are using for stored value item also has the same 'Gateway' selected from the General Configuration application Payment Methods|Basic page's 'Gateway' dropdown. For more information, refer to Creating a Payment Method. |
- Image 1: The image that will appear in online sales beside the selection check box for the stored payment item. A default image (e.g. your company logo) should be created and saved with the file name default-search-image.png in the AudienceView\UI\Online\Branding folder. If an image has not been defined in this field, the default-search-image.png image will display.
| Caution
The 'Image 2' field is not currently in use. |
- Category: A category for the stored value that you can use to organize your stored value items. This field is not visible to the end user and is used solely for internal purposes.
- Rank: The ranking order used to display the stored value item in lists to the end user. The smaller the numeric value, the higher in the list the stored value item will display in the list of payment types.
- Delivery Method: The delivery method used for the stored value item.
- Payment Method: The payment method used for the stored value item.
- If your organization is using multi-lingual functionality, enter the appropriate name tag that you want to use in the appropriate language field in the list labels group box. For example, for Gift Card, you may want to put in Tarjeta del Regalo in the 'Spanish' field if you are using a Spanish language translation.
- If you want to use the stored data values against your stored value item and use BI to retrieve information against them, enter the appropriate information in the data fields in the stored value item data field:
- Data 1-8: Text fields
- Date 1-2: Date field
- Currency 1-2: Currency fields
- Fixed Integer 1-2: Fixed integer fields
- Multidata 1-2: Multiple data entry fields
- Click 'Create'.
A window confirms that the application created the stored value item.
- Click 'OK'.