You can enter a special character into your text. The special characters can take the form of letters with accents like umlauts or tildes.
To insert a special character into a message, complete the following:
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Place the cursor at the point in the message where you want to insert the special character.
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Click
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The Select Special Character lightbox appears.
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Select the special character that you want to insert.
The special character is inserted in the text.