AudienceView Connect

Modifying a Renewal

To modify an existing renewal, complete the following:

  1. Open the Utilities application from the AudienceView Desktop.
  2. Select the Renewals tab.
    The Renewals|Search page appears.
  3. Search for and select the renewal that you want to modify. For more information, refer to Utilities Renewals-Search Page and Performing Searches.
    The Renewals|Details page appears.
  4. Modify the applicable fields.
    For more information, refer to Utilities Renewals-Details Page.
  5. Click 'Apply'
    A window confirms that the application updated the renewal.
  6. Click 'OK'.
    If a value was not entered in the 'Offer Start Date' field, the offer start date will be the date when the renewal was run ('Execute' was clicked). Online customers will immediately be able to see the offer when they log into their accounts.
Once a renewal has been created, you can click 'Execute' at any time to run the batch of renewals, even if there are unsaved changes. If you do not click 'Apply' after modifying a renewal, the changes will not be saved and you will not be able to search for the updated renewal later.