The following sections describe how to work with renewal gift rules:
 |
Hint
The following are some best practices when renewing gift orders with payments:
-
When creating the renewal job, the 'Payment Type' must be set to either Payment or Both.
-
The source order(s) for the renewal must have a 'Renewable Payment Method' set on the Customer Services application Order|Summary page.
-
If the destination gift set in the 'Gift To' field on the Utilities application Renewals|Gifts page has a fixed amount configured, the renewal order will set the renewal gift amount to the fixed amount. If the destination gift does not have a fixed amount configured, the renewal order will set the renewal gift amount to match the gift amount on the source order.
|