The Utilities application Renewals|Results page provides an overview of the renewal creation's success and failure rate, and any errors that may have occured.
The following image illustrates the Utilities application Renewals|Results page:
The Utilities application Renewals|Results page consists of the following properties:
| Field |
Description |
| Source Order Number |
This column lists the original (source) order that the renewal has been created from.
Click on the order number will open that order in the Customer Services application Order|Summary page. |
| Destination Order Number |
This column lists the destination order number (if an Order 'Renewal Type' has been created).
Click on the order number will open that order in the Customer Services application Order|Summary page. |
| Destination Offer Number |
This column lists the destination offer number (if an Offer 'Renewal Type' has been created).
Click on the order number will open that order in the Customer Services application Offer|Summary page. |
| Error Number |
If an error occurred while the renewal was being executed, this column will list the error number.
A 0 indicates that no error occurred. |
| Message |
This column lists the status of the executed renewal. It will indicate that:
- The offer was created.
- The order was creaed.
- X number of validation error(s) occurred
|
| Error Context |
If an error occurred while the renewal was being executed, this column will list the reason for the error. |