AudienceView Connect

Adding an Admission to Multiple Performances

For those performances that do not include all of the venue’s admissions, you can add the seats to one or more performances using the Venue Configuration application Performance Management|Seats page, if you have the appropriate permissions.

For example, the performance may have been created without any admissions, the venue may have been modified or admissions may have been removed.

You can only add seats that are already on the venue’s seating map.

To add an admission to one or more performances, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
  2. Select the Performance Management tab.
    The Performance Management|Search page appears.
  3. Search for the performance(s) that you want to add admissions to by clicking the check box next to each performance. For more information, refer to the Venue Configuration Performance Management-Search Page and Performing Searches.
  4. Choose an option:
    If you want to Then
    work with a single performance, select the performance.
    work with multiple performances, a. select the check box next to each performance.
    b. Click 'Seats'.

    The Performance Management|Seats page appears. If you selected multiple performances, the number of performances you selected appears in the header of this page.

    You can clear a selection by pressing SHIFT and clicking the seat or while clicking and dragging the mouse over the seats.
  5. Choose an option:
    If you want to Then
    add many admissions in the same area, click and drag the mouse to draw a box over the admissions that you want to select.
    add specific admissions, select the admission(s). You can select multiple admissions.

    The buttons are enabled along the right of the page and the marketing data fields, if any, appear.

  6. Click 'Create Admission'.
    A window prompts you to confirm the addition of the selected seat(s) to the selected performance(s).
  7. Click 'OK'.
    A window confirms that the application updated the performance(s).

To add admissions using the Performances tab, refer to Adding an Admission to a Single Performance.

Seats can also be added in a batch using the Utilities application. For more information, refer to the Adding Admissions to Performances in a Batch.