AudienceView Connect

Adding Charges to a Price Chart

To add charges to an existing price chart, complete the following:

  1. Open the Venue Configuration application from the AudienceView Desktop.
  2. Select the Price Charts tab.
    The Price Charts|Search page appears.
  3. Search for and select the price chart that you want to add a charge to. For more information, refer to the Venue Configuration Price Charts-Search Page and Performing Searches.
    The Price Charts|Basic page appears.
  4. Select the Charges tab.
    The Price Charts|Charges page appears.
  5. Click 'Add Charge Row'.
    A new charge row appears.
  6. Select the charge that you would like to add from the 'Charge' dropdown.
  7. Select the price types that you would like to apply the charge to from the 'Price Types' field. 
    To select more than one price type, hold CTRL or SHIFT while making your selections.
  8. If you want to associate a promotional code with the charge, enter the code in the 'Promotion Code' field or click to search for the code.
    For more information, refer to The Find Promotion Codes Dialog Box.
  9. Select the charge calculation that you would like to use from the 'Calculation' dropdown.
    • Order: The charge is raised at the order level for each admission triggering the charge until the limit is reached, if a limited has been defined.
      If you select Order, you must place a 'Cap' of 1 to the applicable charge. For more information, refer to Adding a Cap to a Charge.
    • Performance: The charge is raised at the performance level for each admission triggering the charge until the limit is reached, if a limit has been defined.
    • Additional Ticket: The charge is raised at the admission level in addition to the price of the admission.
    • Included Ticket: The charge is raised at the admission level. The charge is calculated on the net value of the item either as a fixed amount or a percentage rate that contributes to the amount of the item.
    • Inside Ticket: The charge is raised at the admission level. The charge is calculated on the amount of that item either as a fixed amount or percentage rate that contributes to the amount of the item.
      Hint
      Each price row must have a unique combination of 'Charge', 'Price Types' and 'Promotion Code' selected.


  10. For every charge that you want to add to the price chart, repeat the process from Step 5.
  11. Click 'Apply'.
    A window confirms that the application updated the price chart.
  12. Click 'OK'.