The Customer Services application Order|Other|Items page displays all miscellaneous items on the current order and corresponding details. Click on a miscellaneous item to view the details.
The following image illustrates the Customer Services application Order|Other|Items page:
The Customer Services application Order|Other|Items page contains the following properties:
| Fields |
Description |
| Miscellaneous Item |
The name of the miscellaneous item. |
| Option |
The option further describing the item (e.g. size, colour). |
| Promo Code |
The promotional code associated to the item. |
| Comment |
A user entered comment on the item. |
| Assigned Customer Pass |
The pass associated with the item. |
| Record Number |
A system-generated number used to identify the item. |
| Ticket Number |
The ticket number associated with the printed ticket, if the item is configured as printable and has a ticket template associated to it. |
| Status |
The status of the item (e.g. Printed). |
| Mark Description |
If the ticket has been scanned, the mark description from the scanner used. |
| Print Count |
The number of times that the item has been printed. |
| Net |
The net value of the miscellaneous item. |
| Included/Inside Charges |
Columns will appear for any included and inside charges on the item. Each column lists the amount of the particular charge. |
| Amount |
The cost of the item (Net Value + Included/Inside Charges). |
| Additional Charges |
Columns will appear for any additional charges on the item. Each column lists the amount of the particular charge. |
| Total |
The total value of the item (Net Value + Included/Inside Charges + Additional Charges). |